General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Thanks O2

Big thanks to O2They ported my number over when they said they would and it was all done in under an hour - Top notch!Add this to the excellent deal I got on my contract I couldn't ask for more

IPhone Delivery thursday 29th of april? Where is it then??

Ordered an IPhone 3g s on tuesday, picked delivery to be on thursday 29th of april, giving them a whole 2 days to do their thing, i took the day off work to get it... but it didnt turn up, so i rang o2. I was put through to customer services, next th...

Freemsg

Hi recieved a strange text saying i could claim £3500 in the accident i recently had!didnt have one by the way guess this is a scam,anyone else had it? the tel is +447776185832

Monthly Online Bill a JOKE...

Hi everyone, I hope there is someone from O2 customers services online because I am very disappointedI claim cashback and need a bill printed to send off. I just went to print the bill and it is not worth anything!!!! The bill does not have an O2 log...

Logged Into Someone Else's Account!!

I was browsing the O2 website looking at Blackberry smartphones when I looked up and to my horror I realised that I was logged into someone else's account!!The little notice at the top said welcome back Chris, this is not my name and is not my accoun...

Prefix for showing caller ID?

Hi all,I have a friend who, for business reasons, has to keep her caller ID sending switched off, i.e. whenever she calls me I see 'anonymous' on my screen.I am looking for the prefix code that can be used so that her calls to me come with a caller I...

Poor O2/iphone reception

I have just taken out an iphone contract with O2 after being with T-Mobile for 10 years. I live in a rural area near Edinburgh, and have always had good reception with T-Mobile and Nokia handsets. The iphone's reception with O2 is very poor, and I ca...

o2 declined my insurance claim

right i lost my phone not long back and for reasons that don't really need discussing, i couldn't make a claim within 48 hours,now after the 48 i phone o2 and explain and they say the insurance will decline me because on the policy it says you've got...

i want an iphone

i have a contract for £30 a month over 24months on my samsung tocca ultra!i want an iphone and for £30 a month i could have that instead.thing is how do i get out of my contract or if i cant will 02 change my phone?i need help and advice i dont have ...

failed AVS and CV2 check

I recently attempted to buy an iphone on pay monthly but failed due to giving the wrong address (I have 2 addresses) to the one linked to my debit card. Does anyone know how long I have to wait before I can try again (with the corect address)?? I und...