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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 44063 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 35941 Views
  • 45 replies
  • 6 kudos

discount

Can I get a discount, I work for G4S, and someone at work told me we are entitled to a 30% discount. Im not sure if this is true or not.

Anonymous by • Not applicable
  • 5368 Views
  • 6 replies
  • 0 kudos

Iphone-O2 store-Anovo UK Repairs

To anyone who may be able to offer some advice or guidance about my current situation.Approximately three weeks ago my 11 month old iphone 3G developed a error where the screen turned white and the only ways to reset the iphone for use were a manual ...

Anonymous by • Not applicable
  • 4356 Views
  • 8 replies
  • 0 kudos

No e-mail response

Just after Xmas I e-mailed several queries via "contact us" Response to be within 24 hours. Next day no response, but sent queries ref my wifes phone. 4 Days no response. Tried Ask Somebody or other on the home page. Listed points and complaints. Que...

Anonymous by • Level 9: Fired up
  • 1989 Views
  • 5 replies
  • 0 kudos

End of loyalty?

Hi everyone, just registered to ask if anyone else had been told this? Tried to upgrade today, Am on a £35 per month tarrif reduced to £20 with a loyalty discount, the bloke on the phone told me o2 are stopping loyalty discounts and from my contract ...

Anonymous by • Not applicable
  • 1617 Views
  • 5 replies
  • 0 kudos

Voicemail ?

Hi all,I set up my voicemail a while ago, on pay monthly.I want to set up a pin number so I can access voice mail from another phone.My ? is if I setup a pin,does this mean everytime I ring 901.I have to enter the pin number?or can I set it up just t...

Anonymous by • Not applicable
  • 2141 Views
  • 8 replies
  • 0 kudos

Unable to make or recieve calls!

Since I have put my o2 sim card in my unlocked Nokia phone, I have lost all my call contacts and am unable to make or recieve calls! Yet I can send and recieve texts, strange!I would really appreciate any help with this problem. Thanks in advance.

Anonymous by • Not applicable
  • 1362 Views
  • 6 replies
  • 0 kudos

HTC HD2 Keyboard

Im not getting along with keyboard, keep getting wrong letters and spend moor time correcting text. Is there a low cost external keyboard available, are the stylus andy good. If the keys were smaller and less sensitive it may help.Thanks

Anonymous by • Not applicable
  • 1398 Views
  • 4 replies
  • 0 kudos

My O2 App on iPhone

I have downloaded the "My O2" app for iPhone. However when I try to login, after a few seconds of attempting to login it says:"Could not retrieve data. Please try again later."I've tried several times yesterday and today (01/01/2010 - 02/01/2010). Is...

Anonymous by • Not applicable
  • 2206 Views
  • 4 replies
  • 0 kudos
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