General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Will I be able to get a contract?

Im 18, no previous credit history.Just worried as i will be booking thursday off work and going down to my local o2 shop. Last thing i want is to be in a queue of people and about to sign a contract and get turned down because i didnt pass the credit...

02 Calling Tunes / Answer Tones?

Hello, I'm just inquiring whether 02 provide a similar service to oranges calling tunes or AT&T's answer tones? This is when you call someone you hear music in the background while its dialing.Cheers,Stuu

iPhone 4 - Existing Number and Process

Just a few questions about upgrading tomorrow to the iPhone 4. I am currently on a Pay Monthly tariff with o2 and want to upgrade tomorrow to the new iPhone. From the way I see it, I can go into the o2 shop tomorrow, pay off the rest of my existing b...

credit check

hi just wondering if anyone knows if o2 will credit check me when i upgrade on thursday , ive got 2 accounts with o2 an never miss a payment but i do have bad credit elsewere an its been a while since i 1st got my iphone , the guy at phones for u sai...

Where can I get a micro Sim if I am buying iPhone 4 from App

The O2 website helpfully (not) only has how to get a microsim if you gt your iPhone from them but I've preorered mine Sim free direct from Apple. where and how can I get a microsim???

Priority List - Anyone else experiancing problems?

Hi,I've been under the impression that my status should be GOLD. I've been with O2 since Febraury 2009, so my 18 month contract is almost nearing the end but I have been trying to get an early upgrade to the phone I want but i'm supposedly on Silver!...

O2 store opening hours

Is this information available anywhere online? Am I just blind? I'd normally expect it to be in the store locator...Thanks

DHL

Upgraded my phone on the 05/01/10. O2 despatched on the 06/01/10. Now all problems, DHL have sent my phone to a third party service. He has know phoned in sick to work. So my next day delivery is now 12/01/10 at the earliest. Best was DHL gave me his...

DHL Security Check?

Hi, Can anyone here help me with this?I was supposed to have my phone delivered last wednesday but it was undelivered due to 'adverse weather conditions' aka the snow which is totally understandable, it was still like that on Thursday, then Friday ch...

am i eligible to an early upgrade offer or not??

Im so confused now im on a 18months contract with o2 but i did it through Phones4u, i have only 2 months left on my contact but i would like to pay off the contract and start a new plan with the new iphone 4 but when i was reading the terms and condi...