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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 37348 Views
  • 45 replies
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Non-existent "customer service"

It's a fine how-de-do when I have to resort to a public forum in an attempt to get a response from O2.I keep getting requests for payment of my broadband bill despite the fact that there is a direct debit mandate active on my account. All O2 has to d...

Anonymous by Not applicable
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top up surprises

Top Up SurprisesSo when you hook your duck and you receive your prize, can we not have a button on that page that says NO Thank You.i keep getting loads of stuff for women, like discounts at the evans shop, well one thing i can say is that i am NOT a...

Anonymous by Not applicable
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  • 6 replies
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*****Network issues - Crawley*****

Hi,I am having issues getting signal at gossops green in Crawley, signal is normally fine, however last night could not obtain anything across 2/3G and edge.I have a few friends experiencing similar issues on o2.On checking your network status, it ad...

Anonymous by Not applicable
  • 1950 Views
  • 7 replies
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02 suprises

does managment get to read these posts if they do then i must be 1 of hundreds that agree that the gold 02 suprizes are crap i dont have time working 50 hours a week to go to a gym or a spa also im a male and dont need a make over also u need to sort...

Anonymous by Not applicable
  • 1145 Views
  • 3 replies
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3.5g don't work on my sim card .

hello . I have got my old sim card which i bought about 2 years ago and my 3.5g signal don't work there. but about 2 months ago i bought new sim card and there was 3.5g . so my question is how can i enable the 3.5g signal on my old sim card ?

Anonymous by Not applicable
  • 1906 Views
  • 10 replies
  • 0 kudos