General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Network issues - Crawley

Hi,I am having issues getting signal at gossops green in Crawley, signal is normally fine, however last night could not obtain anything across 2/3G and edge.I have a few friends experiencing similar issues on o2.On checking your network status, it ad...

Don't hold your breath waiting for DHL to deliver your phone

Ordered new phone late Wednesday.Selected Friday as delivery day.All OKFriday came - checked DHL website - tracking facility unavailable.Waited in like a good boy. No deliveryFriday evening rang o2 - parcel delayed "due to bad weather"Parcel is in Da...

02 suprises

does managment get to read these posts if they do then i must be 1 of hundreds that agree that the gold 02 suprizes are crap i dont have time working 50 hours a week to go to a gym or a spa also im a male and dont need a make over also u need to sort...

Unable to unblock Age Verification on Mobile Broadband

I'm furious about this.I've been trying to book my 2 1/2 year old son in to see Santa at the Isle of Wight Steam Railway.Apparently I have to be over 18 to do this.Since when did the mobile industry self-appoint itself as my nanny (I'm 46 by the way)...

how long does activation of replacement sim card?

yesterday i post here about my 3.5g sinal problem. finally i get my new sim but i don't know if i can use it now or i have to wait .

3.5g don't work on my sim card .

hello . I have got my old sim card which i bought about 2 years ago and my 3.5g signal don't work there. but about 2 months ago i bought new sim card and there was 3.5g . so my question is how can i enable the 3.5g signal on my old sim card ?

I Cant send a sms message

I am able to recieve text from everyone, but my phone wont allow me to text anyone back. It stays in the outbox and says resend at a certain time but then that time comes and then it will say a time 3 minutes later. i have a sony ericsson satio.i don...

HD7 O2 Start up image

I have got my phone unlocked which O2 did but how do i get rid of the O2 image which shows up at start up?

Customer service

O2 is the worst customer service network.They do not care for their customers at all.I have lost my phone and requested O2 to block the phone and sim card and send me a new one out.I am waiting for the last 6 - 7 weeks now and have requested the same...

02 pre pay debit card scam

I was looking through my statement and a transaction of £30 was debited from my account today from 02 pre pay LTD. I have a monthly contract with 02 but had already paid my bill this month. I rang 02 up and they said it looked like I had been scammed...