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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 43813 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 35704 Views
  • 45 replies
  • 6 kudos

Download Messages from Bluebook

Hey,I just heard that o2 are shutting down bluebook service. They say that we will be able to download and backup all the messages that have been saved on there.I was wondering how to do this? i want to download all the messages that i have had to my...

Anonymous by • Not applicable
  • 5462 Views
  • 5 replies
  • 0 kudos

no more unlimited internet :(

i have a iphone 3g. been holding out getting the iphone 4 as i did not want to let go of my unlimited internet. i thought if i didnt get an upgrade i could keep hold of my existing tarrif which has unlimited internet. im on the £45 pound tarrif. my c...

Anonymous by • Not applicable
  • 2474 Views
  • 17 replies
  • 0 kudos

Can I get bar taken off my iphone?

I lost my iphone on saturday night, and went to nearest o2 shop on sunday to report it. they barred the sim card and iphone for me, and i got a new one ordered on the insurance.Then today i went to work and my friend said he had it. turns out i lent ...

Anonymous by • Not applicable
  • 1991 Views
  • 5 replies
  • 0 kudos

how to unlock my phone

hey so just got myself a blackberry on o2 pay as you go but I am moving back to south africa at the end of the month and am going to need to get it unlocked so that I can use it with my sim card at home?

Anonymous by • Not applicable
  • 4520 Views
  • 6 replies
  • 0 kudos

O2 Misinformed Me - Do They Have To Refund?

I bought a phone from o2 and SPECIFICALLY asked if it came unlocked as I travel between countries and need to swap networks regularly. I was told yes it does come unlocked by the manager, so I ordered my t-mobile sim, left the phone at home and visit...

Anonymous by • Not applicable
  • 1538 Views
  • 8 replies
  • 0 kudos

I have been conned by 02

Hello all, this is my first post; wondering if anyone has had the same problem with Customer Services- I ordered 2 Iphones and received them today, however, they were the wrong model(3G instead of 3GS). I called 02 and asked for the right phones to b...

Anonymous by • Not applicable
  • 2011 Views
  • 16 replies
  • 0 kudos
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