General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Interactive Texts from 70011 - How do I block them?

I have no idea why but I have had a couple of texts from 70011 and they have charged me around 80 pence for opening each one.How do I stop them?Thanks.

My Phone battery is dying. Help!?

Hi. I have a Sony Ericsson W100i Spiro and I think the battery might be dying. The past couple of nights I have fully charged it to 100%, and then woke up the next day to find it at 20-25%. This shouldn’t be happening and it’s only started the past c...

New I-Phone Tariffs

I read in the Metro during the week that 02 were going to be changing the tariffs for the i-phone to increase sales. They said it would happen today, so I looked and sure enough they have increased the included minutes, now getting 600 minutes for ca...

Facebook Texts

Is anyone else not receiving texts for Facebook status updates for people they've subscribed to? Does that make sense.Basically, I have a few of my friends who's statuses I like to read and I don't always catch them on my news feed so subscribed to t...

where do you find the puk code?

my phones locked, and i dont have a clue where to find the puk code? does anybody no where it is?

O2 3G coverage

For the past 5 years i've been on Orange and always been very happy with the 3G signal i've had - i live in Stafford and work in Telford and never really had anything less then full 3G coverage in these areas. I moved to O2 because of the iphone but ...

O2 suprises

Is it just me or are the O2 suprises another way of getting money. Good to see O2 differing the prizes, but why add ones that cause you to spend more money.Not happy at all, why do i want a spa day, a make up session or a free music track.Has anyone ...

Personal Hotspot/Tethering iPhone 4 in non 3G coverage area

I am getting moved onto the new tariff that allows tethering on 3 April. Because I want to be able to occasionally use my wifi only iPad in a non wifi area, so the new tariff is ideal for me has it works out cheaper than to purchase a 3G & wifi iPad ...

Requesting "proof of purchase", absolutely appalling

Bit of a rant.Phone was stolen last week, rang O2 to block immediately which they did. Said they would send a proof of purchase confirmation through email and post to give to the insurance. Never arrived (gave it a week), so rang up and they said the...

Credit Referral

Can somebody please tell me who I can contact regarding a credit referral for an O2 contract ?I applied for a new contract though a third-party and was declined.Thanks