General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Latest customer service satisfaction levels revealed

The latest Ofcom survey for customer satisfaction is now available : http://tinyurl.com/c7n4rsbO2 and Orange topped the mobile phone companies whilst Sky top both the home phone and broadband section for customer satisfaction.Let's hope all service p...

Contract Price Increase

Orange have done it.http://www.mobiletoday.co.uk/News/13341/Angry_customers_besige_Orange_after_major_price_hike.aspxWill O2 follow?ewan

o2 lte london trial (4g)

http://www.bbc.co.uk/news/technology-15717913o2 press release http://mediacentre.o2.co.uk/Press-Relea ... n-347.aspx

Forum Issues addressed to O2

Further to Adams post and voting options, I have taken the liberty of carrying on from there with a post aimed directly at our O2 friends....so here goes....@ Abs and ChrisI think we all have the knowledge and know-how to check for and spot these bog...

How to get mobile phone call records?

Hi i was just wondering if anybody could help me, I'm needing to get mobile phone call records, I have sent away a form and the information I got back only contained text messages, I want to know if there is any way I can get calls? This matter is ur...

number migration - 02 PAYG to 02 monthly

Been on PAYG for over 5 years and want to migrate old number to the monthly sim sent with new phone. Should be easy to do but still waiting 4 days later :robotsad:

Why do O2 use Yodel?

Has anyone had any issues with Yodel? They seem to be one of the worst delivery companies out there. By checking a review website they seem to be having the same issues as what I am having, I know most people only review to be negative rather than po...

no network service on my phone

Hi, First i wanted to said congratulations for this fantastic forum. My problem is: I've got a nokia 5800 express music (unlook 4 all kind of sim cards) and sadly few days ago make a hard reset to it cause had too many crap. Now, internet dosen't wor...

The Cloud in Wetherspoons

I am a home broadband customer with O2, do I qualify for free wifi with my mobile phone (not O2 network) with "the Cloud" like in Wetherspoons by using my home broadband account details to log into it? Thanks

O2 priority:shockingly poor customer service

Does anyone have any contact details for some help/customer service for O2 priority, specifically for the supposed O2 breakfast packs that were supposed to have been sent out during the rugby world cup.I registered, got a text saying I'd get one, the...