General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

MINIMUM TOP UP AMOUNT FOR PAYG CUSTOMERS

Ok this is more just a query than anything else. Why on the majority of phone networks (be it mobile or for broadband) are people able to top up a minimum of £5, yet o2 only let you top up by a minimum of £10??

O2 is best on mobile complaints (ofcom)

http://www.bbc.co.uk/news/business-13156156I would be wary of 3 the worst of them allfull info on ofcom site http://consumers.ofcom.org.uk/2011/04/m ... -revealed/

Bars but can't call or text...

Have had this problem on several days recently - lots of bars so coverage apparently OK but neither of us (both on 02) can make or receive calls or send or receive texts. When coverage comes back, texts have been lost and calls aren't registered. Is ...

wifi

I am confused about wifi, I thought when you connected to wifi it was free, please can anyone help me to understand

How does a mobile network work?

Hello,I watched a tut on the O2 website of how a mobile network works. It showed how all masts and small base stations where the masts meet up are connected by cable to the main O2 service centre.My question is this. Does o2 have it's own cable netwo...

Gingerbread

So Gingerbread is out of the box today when Dell Streak users are still waiting for O2 to update our handsets to Froyo O2 will be forever playing catchup. I've stuck with O2 since the early Cellnet days but this has to be the worst service ever :robo...

unlimited texts?!

i have a contract with o2, and i get unlimited texts. But im not sure how many texts you get with unlimited? im so confusedd..

Outrageous Homophobia by O2

O2's adult content filter is blocking gay advice website "Being Gay is OK" ( http://www.bgiok.org.uk ) on the basis that it contains inappropriate adult content.I'm sorry, but I completely fail to see how a website that helps gay teens and gives them...

bad credit

i asked my bank for credit card and was refused. i went to credit expert and my credit scoring showed a bad scoring with o2 . i have never in my life had a contract phone with anybody, ive been 02 pay as you go for15yrs . After speaking to one of you...

Moray Network Problems

Hello 1st Post.Is anyone else experiencing network problems in the Moray area? I have checked the signal online and O2 appears to be working normally, however three people I know with 02 are experiencing no signal at all!This has been the case since ...