General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

I HAVE A MOBILE O2CELL NUMBER THAT INEED2FINDOUT moreinfo on

can anyone help me track an o2 mobile number to see whether it still exists to a customer or if the line has been disconnected. When i call the number, i receive this message, "The person you are phoning can't take your call, we will send them your n...

could not activate cellular data network

I keep getting this every time i use Google maps or skobbler sat navand when I am at home and connect via wireless it works fine , but in town or my car it doesn't work and its really getting on my nerves and o2 say it maybe a faulty Sim card but I h...

length of ring time.

Hi There,Can any one please help me lengthen the ring time on my samsung C3050 I have tried the suggestions found on Google but nothing works,punched in ##61# and now when I try it tells me ALL CALLS INACTIVE. Can someone please HELP.

The O2 Social Media Team

O2 are now represented on the forum by the Social Media Team and hopefully will be able to assist customers directly. Their presence is welcomed and I look forward to their active involvement. This will bring a great depth of knowledge and a more pro...

HELP TRACKING AN 02MOBILENUMBEREMERGENCY

can anyone help me track an o2 mobile number to see whether it still exists to a customer or if the line has been disconnected. When i call the number, i receive this message, "The person you are phoning can't take your call, we will send them your n...

problem in my o2 network it is coverage and no service

My phone is showing full reception however will not send or receive calls or texts my phone o2 xda zinc

gsm heat pump

:robotindifferent:I have a pay & go sim which I have put into a modem which is controlling a heating system The idea is that when there is a fault with the system it sends me a text message where then I can dial into it and the modem will answer and ...

terrible signal & call quality over the last week

I live just south west of horsham in west sussex, and over the last week, the signal on our phones here have dropped right off, to barely 1 bar at times, usualy no signal at all. the reason we switched to O2 in the first place a year ago was it had a...

How to chat with o2 guru through o2 website?

Hi,-i had a few chats with some very kind o2 gurus the last days. They always told me to come back when i have further questions. The point is that the chat possibility always came without demand. No i would like to know how to get back in chat with ...

Adding another phone to my iPhone account

GreetingsI wonder if anybody can answer this.I'm trying to add a second phone to my current main account that I've had for years for the Mrs. As I read on the website this is entirely possible.I rang to order this firstly I was told that the advisor ...