General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Samsung Galaxy Apollo

Not sure if this is the right place for this topic. I bought the Samsung Galaxy Apollo from carphonewarehouse last week and i have not been able to see picture messages or access the internet. Does anyone know what the APS settings need to be for me ...

why cant i ever access my02 ???

Not sure why but i cant see to be able to view my bill in my o2, has been like this for a while but need to check up on extortionate bill this time, rang 02 but system down

O2 Insurance fiasco and general unhelpfullness

Firstly, I'd like to say I have been with O2 for at least 10 years and have overall been very happy. It is only in the last 2 years that I have come accross increasing problems such as this.I 'upgraded' to an iPhone 3gs 32Gb just under 2 years ago. I...

Security Reasons

I bought a card a couple of weeks ago which has now been blocked by o2 for "security reasons." I spoke to the help chat service yesterday but they could not tell me why and said someone would call within 48 hours. so I am stuck with a useless SIM car...

O2 Board Members?

Does anyone have a link of directors/board members for O2 as I need to make a complaint? Having tried a written complaint this has been ignored, I know they received it I sent it recorded delivery. And that was about 18 days ago. I've tried Companies...

Micro sim for iphone 4

Hi, im new to the forum but have been an existing pay monthly o2 customer for around 6/7 years now.I recentley upgraded from iphone 3gs to samsung galaxy s2 but im thinking of selling it on for a iphone 4.My question is: can i pop into an o2/apple st...

WIFI keeps turning off on my Galaxy S

I'm with o2, my galaxy S keeps turning the WIFI off altogether. I have not changed any settings on it. Can someone please help. This does this randomly about 4-5 times a day. This happens mostly when I am not in a WIFI area but didnt do this before. ...

I HAVE A MOBILE O2CELL NUMBER THAT INEED2FINDOUT moreinfo on

can anyone help me track an o2 mobile number to see whether it still exists to a customer or if the line has been disconnected. When i call the number, i receive this message, "The person you are phoning can't take your call, we will send them your n...

could not activate cellular data network

I keep getting this every time i use Google maps or skobbler sat navand when I am at home and connect via wireless it works fine , but in town or my car it doesn't work and its really getting on my nerves and o2 say it maybe a faulty Sim card but I h...

length of ring time.

Hi There,Can any one please help me lengthen the ring time on my samsung C3050 I have tried the suggestions found on Google but nothing works,punched in ##61# and now when I try it tells me ALL CALLS INACTIVE. Can someone please HELP.