General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Tethering and portable hotspot

Hi, I have a Samsung Galaxy S2 'phone, purchased on the basis that I could use it to access the internet on my i-pad. However, my i-pad will not accept it. Any ideas would be most helpful. Thanks

Resolved! Texting and calling abroad

Hi, I am on a sim only 12 month contract, will I be charged extra to text and call a friend who is abroad in Europe at the moment? Also will it charge me more to recieve their texts and calls? Thank you for any help

Changing username for signing into o2 account

I recently changed my username to my email address because I had to for access to this forum, but it's a pain as my email address is twice as long as my old username! Is there any way of changing it back?!

Poor signal in Church Stretton

After going away on holiday for a week I've come back to find the O2 signal in Church Stretton seems to have dropped dramatically in power. I no longer get a signal at all in the house whereas I used to get 2-3 bars. Checked my wife's phone and same ...

delete the public link of my profile from google.

Dear Admin, Can u help me to delete the link of my profile from google as I dont like the idea of having people knowing why i am on 02? And where can i find contact email to send the email about this? Thanks.

Golden Eye International et al

Just read a post on Slyck suggesting that O2 could notify any customer whose details are handed over to Golden Eye International or any "law" firm acting for GEIL. I wonder if that's a requirement under Data Protection legislation ? http://www.slyck....

o2 Coverage at Hay on Wye for the Hay Festival

Hi folks, There are thousands of visitors coming to Hay on Wye for the Hay Festival in just under two week. The 02 coverage is very very poor, infact non-existant. Are 02 going to deploy a temporary mast as they did a few years ago, as there is alway...

No O2 network coverage for five days in areas of Cornwall

Moved to O2 Products and Services - General.

Question regarding DSG staff 02 discount offer?

I work for pcworld part of DSG and just found out I could have got 30% staff discount off simplicity or an o2 contract, alot of staff at work already have it but they say they went too an o2 store and some o2 staff knew of it and the other half didnt...

PUK code!!

ok ive forgotten my password before and i looked online for my puk code and it worked. However, yesterday my little sister was trying to guess my PIN code and it locked on her - i was happy to let her try and guess because i was confident that i coul...