General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Unbarred but still not working !

My phone bill has been paid and the phoe unbarred by the techie whilst I was on the phone and he assured me that I could immediately use my phone. Well guess what, I am still waiting !!! Why ???

EMAIL

Has anyone had problems this week with their email account? Mine has vanished from the face of the earth. Even my web mail is inaccessible, when I try to log in all I get is page not found. This happened before, a few months ago and I was without ema...

Do O2 respect privacy settings?

I have been an O2 customer for 10 years using the same email address (only used for O2!) in the last week I have started to receive spam from several companies e.g. "improve your CV" company and a "claims" company both saying"Your information has bee...

Try Linux OS

Just thought id share my experiance i always used windows all the way from windows 98 but i must admit the best thing i have ever done is install linux ubuntu every one should try linux once either ubuntu or mint u will never look back just have a go...

Resolved! O2 live chat!!!

is there a person on the other end of these exchanges?

Tethering and portable hotspot

Hi, I have a Samsung Galaxy S2 'phone, purchased on the basis that I could use it to access the internet on my i-pad. However, my i-pad will not accept it. Any ideas would be most helpful. Thanks

Resolved! Texting and calling abroad

Hi, I am on a sim only 12 month contract, will I be charged extra to text and call a friend who is abroad in Europe at the moment? Also will it charge me more to recieve their texts and calls? Thank you for any help

Changing username for signing into o2 account

I recently changed my username to my email address because I had to for access to this forum, but it's a pain as my email address is twice as long as my old username! Is there any way of changing it back?!

Poor signal in Church Stretton

After going away on holiday for a week I've come back to find the O2 signal in Church Stretton seems to have dropped dramatically in power. I no longer get a signal at all in the house whereas I used to get 2-3 bars. Checked my wife's phone and same ...

delete the public link of my profile from google.

Dear Admin, Can u help me to delete the link of my profile from google as I dont like the idea of having people knowing why i am on 02? And where can i find contact email to send the email about this? Thanks.