General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! No Sginal

Hi We live in a village called Croft in Leicestershire and have not been able to make phone calls or send texts for 3 days/nights on any of our phones, 2 x Tesco and 1 x o2, we have checked the O2 coverage site for LE9 and it says that our area is 10...

O2 what is going on here -- PLEASE READ

I have just opened up the o2 web page was not logged in as i was just going to take a look at different phones when i noticed where it says Sign In/Register --- "Welcome back SINDY" -- was i logged into someones account called Sindy ?? Scary or what?...

Bradford Kirkgate store & Bradford Forster Square Store

I have just spent an hour with my partner and young daughter in the kirkgate store bradford.Simply trying to change from a consumer tariff to a business tariff - omg -the guy we had dealing with us didnt know his left shoe from his right, he spoke wi...

02 keep calling

Why do 02 waste my time with calls to look at my account waste of time do something usefulllower the costs !!!

Charger Out Of The Box - Great Figures!

Great figures revealed with world's first ever initiative to sell handset without a charger. Our trial shows 82% prefer the greener option, now that's result! http://news.o2.co.uk/?press-release=o2-and-htc-charger-out-of-the-box-initiative-sees-four-...

Resolved! No Internet and disrupted calls in ts25 1qe

Myself and 20 other people have had problems for the last 3 days. And the only answer we get it to reset our phones. Are you joking me there's a problem that needs sorting asap

O2 Website keeps going up and down... Is it me?

Website problems??

Resolved! Accessory Web Site Serious Issues

Yesterday the 02 Accessory Web site was 'crashing' - Oops page displayed, after hitting thepayment button. I assumed no order had been placed and no payment taken !!Haha, how wrong - payment had been taken , but no order received by Kondor the compan...

Why is your service never available

I have been trying to purchase a bolt-on now for 3 days. Apparently, O2 are doing maintenance work. How bad are O2s engineers for it to take them 3 days? As soon as my contract is up at the end of the year, I'll be leaving.

Resolved! abroad when they o2 cut you off.

Phone was cut off despite me telling o2 I was abroad. Had to pay excess, no probs except I forgot my login details. Eventually on chat got my details sent to my email because they wanted to send the pass code to my phone which was cut off. Genius mov...