General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! O2 Website is terrible

I had to check my international call balance. First of all I have to login into my account then I have to go to international calls page from there i have to give my number then the system sends me number to my phone. I need to type that code into sy...

Resolved! delivery of new sim

my new sim will be delivered tomorrow; do i have to sign for it in person or could my husband sign for it

Macros disappeared from the forum.

I'm just wondering if I'm alone with this or has anybody else had their macros disappear? Even the option to create them has gone too.

Resolved! Wetherspoons pubs - O2 Wi fi or No ?

Hi newbie here ( be gentle with me) does anyone know if Wetherspoons pubs offer O2 Wi Fi access ? I've seen peoople accessing Wi Fi in them but not sure if its O2. O2...if you've made the likes of Costa & McDonalds your hotspots why not Wetherspoons ...

Rugby Six Nations this weekend

Hey Guys, Six nations Rugby is back in the stadium today, have you guys been following it? I’m sure some of you rugby fans can’t wait to get cracking. Most of you’ll be watching it on your TV, smartphone (if you’re out & about) or live from the box (...

Will O2 ever invest in a Ancient Network

Has O2 any plans to get Coverage in Wales? VF is bad but O2 is even worst? Looks like there is only 1 3G network in wales and that seems to be of EE?

O2/HTC Repair - What a joke

I took my son's HTC Wildfire S into my local o2 store on saturday for repair under warranty. The phone just died one day for no reason and would not charge or turn on again. I was told at the store the phone would be repaired or replaced under warran...

Resolved! Mast maintenance in my area

Each Wednesday for the last 3 weeks O2 have been doing maintenance on masts in my area. I was hoping for better 3G signal (currently get none in several postcode areas). Does anybody know what they've been up to in East Kent?

Resolved! Extra ports on router needed

I have an O2 wireless box 5 with 4 ports. These are wired to a desktop PC, my Sonos bridge, my smart tv and my Sky digibox. I am intending to install a remote controlled central heating system which requires a further port. Now I know I could connect...

Resolved! Wifi on the London Underground

Why is o2 the only mobile phone provider that is not part of the Virgin Wifi service on the London Underground? It seems rather ridiculous that Vodafone, Orange, T Mobile etc are all part of the scheme and yet o2 users are being penalised and will ha...