General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 looks to Space to boost signal in rural areas

Mobile coverage that’s out of this world: Virgin Media O2 looks to Space to boost signal in rural areas - Virgin Media O2https://news.virginmediao2.co.uk/mobile-coverage-thats-out-of-this-world-virgin-media-o2-looks-to-space-to-boost-signal-in-rural-...

Why Are 02 So Dishonest

I have just upgraded to an iPhone 15 Max Pro. This is for an urgent I have this week going to several European countries. I chose to go with O2 as they claimed if I order before midnight on Sat. I could click and collect the following day. Ideal. But...

Disgraceful

your service is a disgrace. have been on the phone for half an hour. you have bounced me back and forth with different advisors only eventually for you to drop the call on me. none of whom have briefed each other on the ongoing issue of you selling m...

Compliments

I would like to pass mine and my partners thanks on to Claire at the Chesterfield store. She was professional throughout and supported us in upgrading but also took the time to help us figure out which phones would be best suited for us. Thank you Cl...

Why does o2's credit card payment block Micrsoft Wallet

I've not found a website before that prevents you using your wallet app to complete a payment. The O2 pay by credit card has a field for your credit card numbers shown with hyphens in it incidentally (which it then doesn't want you to enter anyway!) ...

033303446987

Scam caller had to many details,must be an inside job

One Ring Scam advice

Good afternoon, I'm after some advice, my father-in-law had a missed call from a number that turned out to be in Tunisia, he tried to return the call, it rang twice before he hung up. His bill has arrived and he has an international call that states ...

O2 PAYG versus a O2 24 month contract

I'm travelling to Spain in a few week and am thinking about changing from a PAYG to a 24 month contract as I was informed it would be better for making and receiving calls due to no 4G calling with PAYG while roaming.Are there any other benefits to h...

ISP BT and EE Introduce New UK Pricing Policy for Customers

There is a good chance that mid contract price increases end up far more expensive under this scheme for the majority of customers.Guess this gives O2 and the other networks a figure to work with. https://www.ispreview.co.uk/index.php/2024/04/isp-bt-...

Payment Breaks

Hi all,Just wondering if O2 offer payment breaks as I've come out of work due to a disability and currently struggling financially. I should be receiving my disability benefit by June so that's still this month and next month I have to pay for (28th ...