Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi,O2 now has RCS - my carrier updated - and RCS option appeared…. Fantastic.
Ordered on 1/12/24.Same problem as others, S24 Ultra not received, just says processing. Spoke to girl yesterday who said that there was a backlog and hoping to get all orders delivered by 20th.She said they've set up a temporary warehouse but were p...
Hi all, I am currently not an O2 Account holder, and have not been for the past 2 years. However, in Feb 2023, I realised my credit score had reduced to poor and had no understanding why. I used Experian to try and understand what may have caused thi...
I left o2 yesterday I'm just wondering when I will get my last bill. Also O2 have stopped me from accessing the app and my account so I cannot see any previous bills etc, not sure why they do this straight away ?
Hi. I ordered new phone on 29 november. It was upgrade. On monday i took day off to go to shop to collect device - as i supposed to do. There wasnt delivery - i did get at monday 16:20 text message that delivery coming tuesday to shop. I took second ...
Hi. How can I raise a complaint via email to O2?
Anyone else encountering this problem on the PC version of this site? custom-community-header-menu.text-01 custom-community-header-menu.text-02 custom-community-header-menu.text-03 custom-community-header-menu.text-04 custom-community-footer.text-01 ...
Saw this on another site and thought it might be a good thing to post here.
Ordered on Monday, 6 days ago, a new device and service. A text message everyday at 430pm about some delays. Can't track the order or use support to find out what's wrong. I feel like there isn't a order but the system is just spinning wheels. Can't ...
i have had no network since 26th Nov 2024 and every time I ring or get in touch with customer support they say it will take 10-14 working days to sort the issue out. I have been very patient and still nothing. customer support say they have raise a i...
