General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Phone call details

I'm looking to get details of usage from my phone. I'm needing to see phone call details from a certain day and time for court. Is this possible?

Resolved! How do I block a nuisance caller?

I keep getting a message left at odd hours from a debt collection company looking for someone else. Despite repeated attempts to disuade them from calling me I still get an automated voicemail message. How do I block the number?

Calling abroad

While I was on holiday my husband called me from his works mobile, but only gave me two rings...I did not answer. I then called him back from my mobile....would this call from his phone be charged to him...I did not think it would as this is what we ...

Retrieving voicemails from abroad

I cannot access my voicemails whist I'm here in Cyprus. I've rang 1780 & also the 00447802090100 as stated on here but every number I call is u unobtainable including 4444 & 4445 I'm on pay as you go. Can anyone help?

Resolved! No reception in office in central London

I have been an O2 customer for a few year. A couple of months ago my employer moved to a new office in central London, EC2A. Since then, I get no reception on my phone in the office. Either I get 1 bar of signal, and I cannot make calls as they alway...

Resolved! On hold music

Anyone know the current playlist for the hold music? There's a song sung a by a lady, very slow song but stuck in my head. Any help would be greatly appreciated.

Resolved! Business Customer = Poor Customer Service

I really don't understand where O2 gets off charging more for business customers. I pay a fortune for what is poor signal at the best of times ( having to use a three dongle to use data as 3G just doesn't work ). What really puts the cherry on the to...

BBM for iOS and Android to Launch This Summer

So...with the news today from BlackBerry that BBm will be available cross-platform this summer, who of you on Android or iPhone are likely to install and use it? (A wee hint, its better than WhatsApp!) "WATERLOO, ONTARIO--(Marketwired - May 14, 2013)...

Resolved! o2 has placed a default on my credit history in 2010 with out any notice

i recently done a credit check on my financial history and i have noticed it has placed a default on my account. i joined o2 pay monthly in december 2008 , in june 2010 i transferred over to pay as you go using the same phone number . On my credit ch...

Resolved! LG Goggle Nexus 4 data problems

HiI have a lg nexus 4 and since yesterday I have only g Internet and not the h+. Spoke with the tehnical and did this:1. Tap the Applications key 2. Tap Settings 3. Tap More in Wireless and Networks 4. Tap Mobile networks 5. Make sure that the Data E...