Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
This article describes what a lot of us techies and non techies on here have been saying about sims for a long time, and to be honest I understand why all networks are pushing eSim from an Environmental perspective, but they cause so many issues.. ht...
Shipments held up following warehouse migration tech glitches, can't cancel orders either :- Virgin Media O2 punters lose cool over Google Pixel 9 delays • The Registerhttps://www.theregister.com/2024/09/02/o2_google_pixel_9_delays/
It is frustrating that pay monthly inclusive roaming bolt on hasn’t worked straightaway. I chat and chat and support Ai comes and agent closes chat Am seriously going to finish with 02
I have returned a handset I did via switch but not my original handset but now it won't let me switch up again, should the switch up be available again or do I have to wait 3 months now?
I ordered on 14th August around midday and I'm still waiting, zero communication and rung every day and had a different story.
Anyone else getting this error on the Community, when they try and reply to a thread... Or is it a hint
I keep noticing a lot of people pushing people to make complaints using Resolver. But thought I would share and it maybe worth pointing out to people that Resolver will spam them, even when they have ticked the box for no marketing (taking a leaf out...
Back with the buds pro 3, 4 weeks waiting for delivery.I got through to chat, they have now cancelled my original order and then have been past from pillar to post trying to get the promotional code reactivated again. O2 you are a joke. The conversat...
Please tell me why as Customers in the UK we stand for the appalling levels off atrocious service and deliberate lies from this company. I have never know O2 to deliver such dribble in the names of Customer Service. Strangely enough if you want to pu...
Here is a good one for everyone, as this is what is going on with my o2 account, which has been escalted to the Exec Team who now dont respond to emails and has I think been put into the too hard pile.. So I got migrated to 360, and didnt think anyt...
