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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Some moans about Internet and email services

I consider myself a loyal customer, and have used O2 for quite a lengthy period. During this period I have been happy with the services provided. I have 2 mobile phone contracts, and was a home broadband account holder.However I must complain about t...

Anonymous by Not applicable
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Resolved! Marking a Message as Accepted Solution

I have noticed lately that a number of contributors have added to or amended their "signatures" with reminders to posters that if they find a reply helpful they might consider marking it as an "accepted solution". That is fair enough, but three thing...

Anonymous by Not applicable
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  • 35 replies
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o2 Status Checker

The o2 status checker at status.o2.co.uk is now including areas that are maintained by Vodafone.Good news for anyone looking to check on the status of their local masts and repairs issues.

Anonymous by Not applicable
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  • 4 replies
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iMessages whilst abroad

3 weeks ago I was on a ferry travelling from UK to Netherlands, before departing I switched off data roaming. However when I received my bill I got the following charges (both + vat); International Data Norway - £4.483O2 Travel - £1.66 Rather confuse...

Anonymous by Not applicable
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  • 10 replies
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Secruity risk and disgusting customer service!!!!!

This is unfortunately my second negative post for which I apologise. But I am seeking advise - My o2 number has now been inactive for a week, this is because o2 ported my number over to Vodaphone by a fraud request over the phone through my account w...

Anonymous by Not applicable
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  • 18 replies
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02 signal booster???

Will OR does 02 have a signal booster? I moved house not long ago and dont have a signal and have to travel about 2 miles before i get a signal but i was wondering if 02 have some kind of signal booster like the 1 that vodafone have that plugs into t...

Anonymous by Not applicable
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  • 16 replies
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Resolved! my 02 rubbish

My daughter got a new phone 5 days ago with O2 simplicity sim on the 11 pound a month tariff. 500mb data unlimited texts 500 any network mins.but after 5 days my o2 shows bill as 33 pounds and my daughter hasnt went over her allowances. The my o2 won...

Anonymous by Not applicable
  • 2073 Views
  • 3 replies
  • 0 kudos