General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

I want a BE MORE DOG tshirt!!

Hi there,Can we get or buy these somewhere? The cat and the stick in the front, BE MORE DOG on the back.

Resolved! O2 doesn't want any visiting foreigner to use their pay as you go sim cards

Or that's what I understand from making the UK my O2 applixation downloadable only from UK play store. Do you guys have any idea what percentage of your pay as you go customers has other countries play store accounts and they want to be able to use f...

No order confirmation email

Hi, I was just wondering if anyone else has had the same problem. I ordered the new nokia lumia 630 friday, still didn't have no confirmation email, spoke to numeros people got told different things. The first guy said that my order had gone through ...

Resolved! ukmail worker

Hi guys, just to enlighten you.I work for ukmail and deal with o2 calls,Unfortunately we cant speak to o2 customer such as your selves as we hold the contract with o2, so you will need to get o2 to call us to help you.With o2, there are two services,...

Resolved! Uk mail

Hi can anyone enlighten me on uk mail my order for a phone was meant to be signed for as I have not received it I have since found out that it has been delivered and signed for unfortunately not by me!!! I would have thought if uk mail were letting a...

Resolved! On line chat transcripts

Hi, this is my first time using this forum,and I am hoping I can get some help.I have an ongoing issue with O2 regarding an upgrade which was not agreed to or requested. Iwas sent a phone and 'free' tablet both of which Idid not want or ask for. Neit...

Resolved! contract end date

when the contract runs out at the end of your plan ive just found out that o2 will carry on billing you regardless, unless you give 30 days notice,o2 cannot charge you for out of date contracts as there is no legal binding after the end date,check ou...

Resolved! MOREMINS Bolt On

Does anyone know which tariffs can have the more minutes bolt on am currently on O2 Unlimted but can't add it to my current tariff.

Resolved! big bundle pay as you go

word of warning folks - the new £10 BIG BUNDLE pay as you go does not allow you to dial in to pick up voicemails - you have to put on extra credit - it is not included in your 200 minutes. Hugely disappointed as I use voicemail as much as I use text/...

Apple Mail Set-Up Problems

I always have problems with outgoing mail server settings in Apple Mail. Normally, I can get things to work by changing the outgoing port, but this time, that is not working. No matter what I do, the outgoing server will not allow mail to be sent.I h...