General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Feedback: giffgaff achieve Which? Award 2014

I see giffgaff got the Which? Best Telecoms Provider award for 2014. Is it too much to hope O2 will take note and try to learn a few lessons?giffgaff certainly appear to have a more flexible attitude to Pay & Go tarfiffs - I have just received a free...

Resolved! Accessing the Forum from abroad

Hi guys... Some of you will know I am in Spain at present and normally use a netbook to access internet etc.Due to various problems getting topped up (till today) I have reluctantly used my S3 for the first time on the internet.... Please bear with m...

O2 from an Unbiased Customer Perspective - My Online Diary

I've decided to take a Refresh deal on a 4G phone and will treat everything as a normal O2 customer, ie, phone will be O2 locked & branded, I will not root or jailbreak, if anything goes wrong I will contact live chat in the first instance, repairs (...

best mobie

the ultimate post!: Which is the best phone out there?i'm stil bein a tight fisted *#@#* at mo. am stil on 'pay as you go' with a lame phone.but after constant micky takin from mates and missus, lookin to go to contract. but everyone has serious bias...

Go on then, get ya bandwidth out...

As said basically, give a show of what speeds you getting out of mobile data. Include:Screenshot or pic.And where.I'll start.Coventry centre yesterday

o2 improve....

O2 improve so much recently!! On the network checker website it does say I shoul get 4G but my plan plan was 3G. I was getting quite poor reception at home and I never use to get 3G (thanks God I have a WiFi). Today I receive a text that I will get m...

I want a BE MORE DOG tshirt!!

Hi there,Can we get or buy these somewhere? The cat and the stick in the front, BE MORE DOG on the back.

Resolved! O2 doesn't want any visiting foreigner to use their pay as you go sim cards

Or that's what I understand from making the UK my O2 applixation downloadable only from UK play store. Do you guys have any idea what percentage of your pay as you go customers has other countries play store accounts and they want to be able to use f...

No order confirmation email

Hi, I was just wondering if anyone else has had the same problem. I ordered the new nokia lumia 630 friday, still didn't have no confirmation email, spoke to numeros people got told different things. The first guy said that my order had gone through ...

Resolved! ukmail worker

Hi guys, just to enlighten you.I work for ukmail and deal with o2 calls,Unfortunately we cant speak to o2 customer such as your selves as we hold the contract with o2, so you will need to get o2 to call us to help you.With o2, there are two services,...