General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! What Call Centers Are Uk Based..

HelloHope everyones good and well...Its been really cold for the past few days...But let me get back to the topic ...What mobile operators are based in the ukI know O2 is but sometimes i get the odd overseas call agent....Tesco mobile another...Anymo...

PAC code problems

Have been on online chat for over an hour to get a PAC code and kept being passed on from one person to the next. I`m getting terrible o2 reception in the building I have moved to. Had considered staying after being a customer for 5 years but not rea...

Android vs IOS

Let's keep it banter only.Rules are:1 you must post with your answer of Android or iPhone and then list 1(one) reason why.2. There can only be 1(one) reply to each answer.I'll start.Android, because the advancement and embracing of new technologies i...

Moto 360 STILL WAITING

Sooooo many empty promises with O2 online. I ordered on the 3 rd of October! Granted stocks ran out, but I was assured this time on the phone that stocks were here now and as I was one of the first inline for the latest stock, I would surely get mine...

Resolved! big bundles data usage

hi can anybody confirm if data usage display is available with big bundles on the O2 app?

Resolved! O2 Priority

hi everyone, I received a message from O2 saying there is a gift waiting and to open O2 priority, so I did and I got a free £15 Argos voucher for being with O2 for a year. The question is can I redeem it where I live? Or where it said to redeem it, i...

Excellent Service in O2 Store Huntingdon.

Just had great service in the above store.Popped in to see if I could get 4G on my sim, as I'm going to have a play on some new handsets.Bradley checked my details, and advised I was due an upgrade, but declined as said I'll give it a few more months...

Is it possible to change last 2 digits of O2 number?

This may sound ridiculous but I've been told that it's possible to have the last 2 digits of your O2 number swapped around. My brother is receiving nuisance calls and believes they will be able to contact O2 and request that the last two digits of th...

Resolved! Community security problem

Can somebody explain why, if I disconnect from the Community without logging off, I can reload the page an hour or so later without being required to log on again ? I've never had this occur with any other website.

Resolved! Cancel my sim

how is there no option to get in touch with you in the early hours other than telephoning? My phone has been lost and I need to cancel my sim in case the person who picked it up and turned it off is calling abroad on my sim. Please get in contact O2 ...