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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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O2 Travel is utterly pathetic and not worth the money

I recently went to France (Brittany) and every web page I attempted to load took approx 10 attempts with a 1 minute time-out between each. The service is apparently throttled for foreign O2 users... How the company has the audacity, nay temerity, to ...

Anonymous by Not applicable
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Resolved! Phone not Ringing

My phone is not ringing when people call. It also does not give me notice when texts arrive. Is anybody else having the same problem? It's been going on now for about 10 weeks and it's driving me mad. I have been to iphone twice and it's not a phone ...

Anonymous by Not applicable
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Resolved! Slow 3g

Why is 3g so slow at helps field and Sutton hill telford speed Ofton down to 10 k or or less when I complain same old reply nothing wrong it must be your phone even after I have tested using to phones

Anonymous by Not applicable
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Resolved! leaving o2

im on pay and go and want to transfer my number to another network. how long would this take?

Anonymous by Not applicable
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Resolved! Which Is The Best Mobile Insurance Insurance?

Can anyone recommend a good company to use to insure my iPhone 5s.I won't say it has to be the cheapest as sometimes the cheapest ones don't cover much.I looked at my bank (Natwest) and they only provide mobile phone insurance cover if I have a Selec...

gemz4the1 by Level 23: Casual Specs
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3G Coverage Is Terrible At Best

Does anyone else have the same issues as me with 3G coverage ?There are so many places that I have visited with colleagues, family or friends (who use different networks) and they have no problem receiving 3G but I have no 3G available.I have an iPho...

Anonymous by Not applicable
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Resolved! O2 roaming text

I believe I have been charged £1.66 to access the O2 roaming text sent whilst abroad recently. It's the only time I accessed my phone as I kept it on flight mode the whole time I was away as I had charges against my account once before. (On that occa...

Anonymous by Not applicable
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Community Redesign

Hi guys, over the past few months we've been working on new designs for the community - it's not just cosmetic, as you can see we're looking at some new features too. We'd love to hear what you think about these 3 potential designs, and we'd also app...

community-v1-desktop-feedback.jpg
Anonymous by Not applicable
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