General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! O2 Shop assistant very unhelpful

We've just visited the O2 shop in Chelmsford and found the assistant very condescending and unhelpful. As an O2 customer with 3 handsets (2 of which are soon up for renewal), I expected some courtesy and whilst he may not have been able to help me, j...

the "lets show our phone camera pictures" thread.

Ok, so we all know that modern phones have awesome cameras, and many people's only photography will come via a smartphone.I wanna see what today's best tech can do (and yesterdays tech too obviously), that one shot you are amazed by, that shot that p...

"It looks like something's gone wrong"

Just got an email through about my bill, but I can't get on my account. Everytime I do I keep getting this message. Anyone else experiencing this?

News: "Microsoft relinquishes the Nokia name for its low-cost Lumia 535"

Hi L_W_Ward, I've moved your topic to the Off Topic board, where we keep News topics. Please click the link above to be redirected.

o2 Priority Notification says i have won a Limited Edition X-Box one...

I Just had a notification on my HTC One m8 saying I had won a Limited Edition X-Box one. I Remembered entering the draw a few weeks ago so I excitedly went to my o2 priority app.... which tell me I have not won squat What ?! Whats going on ?Why would...

Resolved! Misled-misold and constant wrong info given

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Thanks O2 for screwing me over.

I was coming up to renewing my contract. Lots of coms from O2 trying to get me to pay to do it early, (they used to give this to loyal customers for free), I declined and waited for my renewal date and then...... NOTHING! Eventually I gave up waiting...

Resolved! Bittery disappointed with Annovo UK.

As some of you know, I had to send my telephone away for repair. Well it came back today however it was not repaired for no specified reason. After a few telephone calls I found out that the reason for it not being processed was "it is rooted". It's ...

O2 are the worst EVER! Ordering Moto 360

Ok, 3 days ago I tried to pre-order the Moto 360. I tried online and got this error; Oops, your order hasn’t been submitted.We’re sorry but something went wrong when we tried submitting your order and it hasn’t been completed. Please try again later....

Resolved! What Call Centers Are Uk Based..

HelloHope everyones good and well...Its been really cold for the past few days...But let me get back to the topic ...What mobile operators are based in the ukI know O2 is but sometimes i get the odd overseas call agent....Tesco mobile another...Anymo...