General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! still receiving bills from o2 for a phone i never had

hi In 2014 some used my name and address to obtain a phone in my name i had reported it to the police and o2 .they passed it on to their fraud who said yes my name and address was was used to obtain goods and services from o2and that they therefore c...

2

what do other o2 customers think

Resolved! Premium texts from 85222

Really haven't looked at itemised bill, but today I saw over £15 of charges and when I checked its 3 texts from 85222 per week. It's been going on for months. When I get the texts as it's about a competition I just delete them.How can I stop them and...

Open discussion: Community Guidelines

Hi guys, I hope you're all doing well! Towards the end of 2014, the community team mentioned that we intend to hold a few discussions based on some of the actions and programmes we conduct on the community. One of these topics is the community guidel...

o2 And Voda Named Worst Networks

Anyone surprised? ??http://m.theinquirer.net/inquirer/news/2394559/o2-and-vodafone-named-uks-most-unreliable-networks

Resolved! O2 NICE WORK!!!!!!!!

Wake up today morning, planning to go to outside to top up my gas meeter and electr. and buy some stuff for home, food etc. checking my internet banking accaunt, what i see there? O2 charged me two times first time 26 JAN because i cancell my agreeme...

Strange but True !! 3G Data Speeds Depending on Tariffs.

So On friday night i was at friends house in Rotherham where we were doing some testing on o2 3G and 4G speeds versus there own Fibre Broadband. So I have an iPhone 6 and on 3G was getting 25.38Mbps down and 2.98Mbs Up which was amazing.The Fibre Bro...

Resolved! 3G Signal in Cheltenham Town Centre

Hi, Before I contact O2 support with this, I was wondering whether there are any other residents of Cheltenham on here who have absymal data performance in the town centre. I appreciate the large volumes of people (although surely not significantly l...

Fraud email

Hi all, I have received an email with the sender as "O2 UK". The email is about an EU law is changed so that O2 is due to refund us some money, than it asked you click here and take you to an login page where you need to input your "username" and "pa...

Sad BT continue rip pockets

Hi All, this is very sad news for all who were hoping BT will lose power and cancel all landlines which youneed when you make contract for broadband. They will get even more power now that we will haveto pay for service which no one use anymore http:...