General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Liberty Global To Acquire o2?

http://www.mobilenewscwp.co.uk/2015/01/20/sky-talktalk-and-liberty-global-all-linked-with-o2-bids/Well there aren't many left who haven't said they are looking at o2. John Malone's Liberty Global (long rumoured to be a Vodafone acquisition target its...

TalkTalk In Discussions To Acquire o2

http://www.wired.co.uk/news/archive/2015-01/21/o2-sky-talktalk-takeoverYou couldn't make it up.

Resolved! Floating Topics

When one invokes the "Float this topic to the top" does that apply only to one's own device or does it bring the topic to the top of the list for all viewers?

Resolved! Sales of Goods Act

Hi everyone, Advice please!I bought a phone from O2 (with contract) two years and a few days ago. According to O2 my phone is no longer under warranty and so I am not entitled to a repair free of charge. However, after doing a spot of research I have...

Resolved! Wrong email

hi how do I change my email address to sign into my O2 app as O2 got it wrong?

3G/4G v WiFi.

Just seen the piece on 5 News about the potential for personal info to be hacked using Public WiFi Hotspots and the recommendation where possible to use 3G/4G where possible.I'd say some pretty good security advice there, but I only connect to public...

Tracking Software.

Firstly, apologies if this has been covered somewhere else, but tried searching Tracking and it tends to relate itself to tracking orders.Recently saw a news article about some software that is cross platform and someone was able to track his stolen ...

How would your imaginary ideal mobile network look like? :)

Hi, hope you are all well Just wondering what kind of perks offered by other mobile networks, would you like to see on O2? Or perhaps, there's something that O2 offers which other networks don't which is important from your point of view? Here goes m...

Resolved! VAT

Back in the old days the cost of the phone was included in your tarif and you paid VAT on all of it. Now that the phone is seperated from the tarif with a "fixed sum loan agreement" are you paying vat on the cost fo the phone? I can't find any refere...

Resolved! Recorded Phone Calls

Is it possible to get a recording of a previous phone call made from my phone? i have a dispute with a company that i rang recently and was wondering if 02 could send me a playback of the phone call ?