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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35053 Views
  • 45 replies
  • 6 kudos

Will I have to take o2 to court??

Being chased for a ‘debt’ now for over a year. agreed with o2 that there were no charges when terminating my contract but they keep appearing, now on to my third debt collection company!eveytime o2 confirm the charges should be removed but it appears...

Mto8989100 by Level 1: Joiner
  • 1236 Views
  • 11 replies
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Resolved! Failing Eligibility Check on 2nd line

I've put this under Volt as all the following problems have occurred due to being enticed by Virginmedia Retentions to take an O2 Volt SIM as part of a retentions bundle offer for my Broadband, TV service.After the below farce, I tried to purchase a ...

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Process number to new phone

How come it's taken nearly 2 weeks and my original o2 number isn't transferred to my new mobile!It's still shown as processing from 21nd July!!! HELP please!!

TrevorN by Level 1: Joiner
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  • 1 replies
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ios beta 18 RCS Support

Hi I'm on the ios beta 18 that has support for rcs but it doesn't seem to appear as an option on o2. Is it just not supported yet? I saw o2 Germany have enabled it but can't find out if anyone in UK supports it yet. cheers Matt