Discussions & Feedback
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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Resolved! 4 G

Does any one know where o2 are currentley upgrading to 4g or have they stop now thier sell out to 3

Anonymous by Not applicable
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Resolved! Guru feedback

While filling out my feedback form after a guru chat ..I lost my conection ....so I just wanted to say that the quick service, accurate information and well mannered guru, was much appreciated ...not sure if the guru had to be identified in the quest...

Anonymous by Not applicable
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Which smart phone?

Hi everyone, I'm new here! I currently have an iphone 5s and am due an upgrade in October. Assuming O2 will have the phone availabe which handset current or to be released would you recommend and why? If it's worth my while waiting later than October...

Anonymous by Not applicable
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Cost of data used abroad

I can't understand why we always have to be ripped off when using our mobiles outside the UK or the EU. I used 10767KB in the UAE on route to our holiday in South Africa and it cost me £40. I bought a data bundle which was linked to a South African S...

Anonymous by Not applicable
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new order

Upgraded on Monday. Was told delivery today. Text yesterday to say dispatched. Text to say today order cancelled.phoned told order delayed by delivery agent. Nothing o2 can do to help. Poor poor service. Do I cancel and go elsewhere. Thoughts please

Anonymous by Not applicable
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Resolved! Just to say thank you

Just to say a big thank you to Jackie in the upgrades dpt really got me sorted after a bit of a nightmare weekend with my new tarriff great service and a great attitudeThanks again

Anonymous by Not applicable
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