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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Kitsound Boom Evolution not recieved

Anyone else had a free kitsound boom evolution not received yet? I ordered my phone middle of December and yet middle of January not recieved it yet, I know it's a free gift but as part or a deal on purchase I expect to recieve it at the same sort or...

Anonymous by Not applicable
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Resolved! Removable battery: please help

Hi. I have had a Samsung Galaxy S4 for the last few years. It is useful as I have a second battery that I can swap in seconds. This is useful as I am often away at weekend with no access to electricity.I am due an upgrade( and need a new handset) but...

Anonymous by Not applicable
  • 4108 Views
  • 11 replies
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Mis-sold an Aerial Account

Hi all,Just want to add my experience to the long list of people scammed by O2/Aerial CommunicationsDue to a phone call from Aerial (although I actually believed it was O2) I managed to allow myself to be scammed into signing up for a 24 month busine...

Anonymous by Not applicable
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Resolved! Bringing products in, My Account

I have had a problem connecting to My account on 1 of the contracts i own ( Wife's ) I have had tobring products in to my account to access online. I need my wife to be able to access her details from her phone as it is now locked out in MYO2 APP. Is...

Anonymous by Not applicable
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  • 9 replies
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Resolved! tazoki scam charges!!!

anyone know how i can contact these scammers, theyve charged me hefty amount for quizes ive never played!!! someone please help. also are o2 able to block this site off my device??

Anonymous by Not applicable
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O2 Recycle: We want to hear from you

Hi guys, O2 Recycle has been running for a while as a service and the team would really like to gather some feedback and insights from you guys. It’s a much-debated subject here on the community and this is a great chance to let your voice be heard. ...

Toby by Former Staff
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  • 9 replies
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Please unlock my O2 purchased phone

I'm so frrustrated at the lack of customer service that I may been posting this twice! Phone returned on time - YESPhone unlocking - NORepair successful NO, but the email that I received stated "Your phone is fixed. You can put your sim back in your ...

Anonymous by Not applicable
  • 4076 Views
  • 7 replies
  • 0 kudos