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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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laptop not allowing me to post

crafted pm to friend yesterday evening ok it was fairish late, but before midnight ..... pale mauve background with black text on ..... = ..... something like Failed Authentication - return to your original page in thick bright bright blue text

Anonymous by Not applicable
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Resolved! Disgusted with the Guru's and O2

After spending hours chatting to guru's who don't really understand my questions, and a visit to the store where I was the only customer to 4 members of staff, I still cannot get my new Galaxy A5 to connect with my Fitbit, transfer data from my old p...

Anonymous by Not applicable
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O2 refresh

Has their been a comprehensive guide made on the community as I think their should be one to help customers understand it all as I see so many threads here where people either get confused or don't understand it all

Anonymous by Not applicable
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Resolved! UK Mail Non Delivery Useless Firm

Still waiting for my phone which was to be delivered yesterday. Apparently he couldn't find my house ! Meant to deliver today No ! Status is delayed - what does that mean ? They don't answer the phone or any queries. O2 need to change firms. I have b...

Anonymous by Not applicable
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  • 20 replies
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Claiming FitBit charge

The web address of www.o2fitbitoffers.co.uk doesn't work as it redirects you to the main o2 web site. All I want to do is claim the item which I am entitled to. Anyone out there with any advice.

Anonymous by Not applicable
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COMPANY CLAIMING TO BE FROM O2 08009524852

Just had a call claiming to be from o2 from this number 08009524852. 1st off he got the name incorrect and thats when he was asked are you from o2 or representing o2, he stated that he was from o2. Next he tried to sell me a tablet and upgrade my pho...

Anonymous by Not applicable
  • 3412 Views
  • 7 replies
  • 0 kudos