General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Support

What is it with O2 recently? 3 times now I have started chat sessions only to be disconnected due to "technical difficulties" before I have resolved my problem. They used to be so good but don't seem to care anymore.

Community forum problems

I know @MI5 started his 'Lonely' thread yesterday.... as he was the only one who managed to get online ...but I thought I would start this one in the hope that management may be able to advise us about Forum issuesMany of the regulars are aware of pr...

An economic tarrif?

I currrently use a Pay as you Go and see that its costing me 14 pence to send a Text message. Can anyone advise me if there is a more cost effective tarrif.As I am very hard of hearing I try not to use voice preffering to use text.

signal NR33

2 phones on (n)O2. One is dual sim (voda - working fine) O2 dreadful for 2 weeks, low/no signal and dropping out mid-call. Phoned them up - dishonest response. Still no better. Got my PAC code. I'm off.

Contacting O2

Please help I need to speak to someone at O2 and have been ringing and ringing and there is no answer, I held on for over 20mins and that was from a landline. I cannot manage to get hold of anybody either online or on the phone.

Resolved! Android M official: internal codename Macadamia Nut Cookie.

http://www.techradar.com/news/software/operating-systems/android-m-10-things-we-d-like-to-see-1269443http://www.techtimes.com/articles/55206/20150526/android-m-is-codenamed-macadamia-nut-cookie-according-to-rumors.htm Bear in mind, codenames rarely m...

I-Pad and Phone set up

I have had a problem with my I-Pad sending E-mails since 2014 Apple support could not sort out my problem after many hour of trying Hakeem in the O2 shop in Reading Berkshire has manage to not only sort out my problem he completed all the checks in 1...

Xperia Tablet Z lollipop rolling out now.

Xperia Tablet Z: New software is availableThere is a software update (v. 10.6.A.0.454) available for your device. Update your device's software and enjoy new features, better performance, speed and bug fixes. You can update the software today using y...

O2 Poor signal

I live in Lincolnshire and I know its rural but is anyone else having trouble with the O2 signal? It drops out for long periods and my phone says No Network. I tried ringing the Tech line only to be told. It must be your phone our signal is fine. Is ...

Resolved! Can't get through to O2

Just wondering if any one has had the same problem, i have been trying for 5 days to get through to someone with out being cut off! I think it's just really poor !!!