General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Poor O2 Customer Service False information - Draconian treatment

I wanted to share my recent experience with O2 in case others may find themselves in similar situations. I am currently abroad in Thailand and both made and received a number of calls from home in England. Due to the system taking anywhere from 1 to ...

Is there an email address to contact customer services regaurding a complaint?

I have been up for 3 hours now on the last few days of my holiday from work waiting for a faulty phone to be collected by DPD. I was told yesturday that the phone would be collected today in the window of 8-6 via customer services and an email and pr...

Resolved! O2 worst website and customer service

I've been trying for 2 days now to buy a smartwatch. Apparently I am not the only one who is facing this problem Ive placed 4 orders for a Pebble steel watch and evey time I get the error with: O2 | Order submission failedSomething went wrong with yo...

Resolved! Network in Mexico

A quick question here. Anyone know the best mobile network for Cancun in Mexico? I know I could google it but wondering if anyone has been so knows for definite. My grandson flew there today...and promised everyone he would text/call to say he had la...

Beware of O2Recycle (AKA Redeem Ltd) - Read Before Selling Them Your Phone!

If you are thinking about selling your phone to this company, think twice. I received a quote from them for selling my iPhone 4S 32GB of £105, which I accepted. I sent my phone to them in the pre-paid packaging provided, but before I did so, I took p...

The biggest lick of the lollipop rolling out to the Galaxy S6's

See this..... See that top file....5.1.1 brings you RAW support and camera2 api.

iOS 9 Beta 2

So, I installed iOS 9 Beta 2 last night. I had originally installed the first beta, but reverted back to iOS 8.4 as I couldn't cope with the ridiculous battery life! I'm happy to report that the battery life in iOS 9 Beta 2 is MUCH better. There are ...

Resolved! crooks

They collect the extra money after a few months. They make appear the bill only with a very little variation of a few pounds more or less, so you do not bother to check and you think everything is ok. This is the trick. They make you believe that you...

Resolved! Network Modernisation Programme

Hello All, Just wanted to find out if others are having service problems with the Network Modernisation Programme? I have been having problems with my Data since around Mid May. There were a couple of warning texts at first but since the end of May n...

Resolved! International Call Charges

Made a complaint regarding the call charges I have on my account. I have been thrown around from different departments for the last two weeks! I bought the service of international bolt however when making my calls out to Bangladesh I was not made aw...