General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

iOS 9 Beta 2

So, I installed iOS 9 Beta 2 last night. I had originally installed the first beta, but reverted back to iOS 8.4 as I couldn't cope with the ridiculous battery life! I'm happy to report that the battery life in iOS 9 Beta 2 is MUCH better. There are ...

Resolved! crooks

They collect the extra money after a few months. They make appear the bill only with a very little variation of a few pounds more or less, so you do not bother to check and you think everything is ok. This is the trick. They make you believe that you...

Resolved! Network Modernisation Programme

Hello All, Just wanted to find out if others are having service problems with the Network Modernisation Programme? I have been having problems with my Data since around Mid May. There were a couple of warning texts at first but since the end of May n...

Resolved! International Call Charges

Made a complaint regarding the call charges I have on my account. I have been thrown around from different departments for the last two weeks! I bought the service of international bolt however when making my calls out to Bangladesh I was not made aw...

Just thought I'd share :)

Hi Just paid off a Device Plan on one of my O2 lines and got it diconnected. During the whole thing the Retentions Team fella asked me the usual "what are your reasons for leaving" thing. Told him in all honesty that was dissapointed by customer serv...

Resolved! Spam phone calls regarding upgrading, due to end of contract.

In the past 2 weeks, I've received 7 calls to my mobile, trying to get me to sign up for a new phone contract. My current O2 contract is up in just over a week. After googling the phone numbers, it seems they are spam / scam attempts which others hav...

giffgaff have got HD calls

I've just read on giffgaff that a few days ago they've been given HD call capabilities!I remember reading a discussion on here about it but can't find where.What's your thoughts on this? They're not making customers pay any extra from what I can see,...

O2 tells lies

I took on a simplicity tariff. I specifically asked the girl if I would be held to a contract and she said NO. I have been with O2 for 20 years and never changed. There are 2 locations I cannot get a signal with O2. I am now being moved to one of the...

My LG G4 review, finally...

LG G4 Review IntroductionHere is my review of the new LG G4 after a few weeks using it. The review was done on an LG supplied device as part of their Try LG G4 program ahead of its full launch recently. I’ve tried to focus on the main points of the d...

Resolved! Xperia z3+ now released online.

https://www.o2.co.uk/shop/phones/sony/xperia-z3-plus/#contractType=paymonthlyNot too bad for anyone coming from a Z1 or Z2, Z3 users may not see the immediate benefits on this release but for the older models this is a worthy update with the snapdrag...