Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
what is promised on chat never occurs I was promised a refund of a charge of £19 for an international call which I did not make on 25/08/2015. The promises were made on caht on 23/11/2015 and on 4/12/2015 but the refund was not received on my bill on...
Hi I had my number transferred over from giffgaff and ever since my 02 app and online profile arent showing remaining data - live chat advisor said it would get resolved but that hasnt been the case - any advice?
Hi i ordered a phone on Saturday, recieved it this morning and want to return it as it does not have a big enough memory and i dont really like it.Followed the link to the returns and all it gives me is a fix my device page, obviously something is wr...
I am writing this post having just recieved my monthly bill. My Bill was greater than normal because my partner and I went to Paris to celebrate getting Engaged,unfortunatly we arrived in Paris on that fateful day of Friday 13th of november when the ...
WHY is O2 blocking Christian Concern ? Access to Christian Concern's website is being blocked in at least some venues served by O2's public wi-fi. According to O2, outlets may choose to block content that they "don't think is appropriate." It seems l...
Ipolis AppOptionson 27-11-2015 13:23Whats the deal with the Ipolis app when used on O2 4G, it works perfectly on my mates Iphone 6 on EE but does not work when connected on my Iphone 6 on the O2 4G network. The app works fine when connected to WiFi....
I recently ordered a Fitbit Charge HR through the O2 store as part of the Black Friday promotion to 'click and collect' at my local store. I recieved an email of the order confirmation and the monies have been paid - however when I attended the store...
Can anyone at O2 advise when the 'data mast' will be fixed in the KT20 area? Service has been very poor for over a week now and the 'service status checker' on the O2 website has been displaying the same message of "sorry, a mast in your area is not ...
I have 2 pay monthly accounts with o2. I will be spending 2 weeks in USA and want to avoid large bills on return. Quite often I get phishing calls and or voice mails from various companies, and if I don't recognise the number I do not answer, but I a...
2015 was definitely the year of a higher awareness of quality streaming services. With the rise of Apple music, a lot more customers around the globe woke up to the benefits of millions of tracks available on the fly with no extra cost on top of a us...
