General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Unable to use online chat with Safari 9

Online chat was arduous experience today as: Chat window when first opened does not show all of text so you have to resize itWhen you resize there are no scrollbars or wrapping of text so no matter how size you make dialog you still cannot see textWh...

Why 02 partner can offer free roaming while in Ireland and 02 shops and direct dont

Northern Ireland businesses to benefit from new All-Ireland and European tariffFIND OUT MORE123456can I ask why this can be offered and 02 customer services and stores don't? This is a two tier system which rips people off who live in border areas ...

Resolved! Terrible customer service,

As a customer of o2 for the past 10+ years i had really hoped to expect better from O2, i firstly went for an upgrade instore and was offerd £120 for my old phone, perfect i thought,. i signed my new contract, took possesion of my new phone, the sams...

It's official!!! Apple are the scum of the earth.

http://www.bbc.co.uk/news/technology-35502030You want it repaired? Pay through the nose or get it disabled.

O2 customer services secret's?

Three times today, when speaking to O2 Customer Services, I have had calls terminated by their staff. It appears they are concerned I have been recording the calls, when I have not.It then occured to me that 02, who record calls for what they describ...

More Three - O2 merger news

http://www.computerweekly.com/news/4500272488/Three-chairman-promises-five-year-price-freeze-after-O2-merger Could help users will costs

All I'm saying is....

..that maybe the swearfilter should be extended to usernames too.

Resolved! How to I report a cabinet fault next to a mast?

I am trying to find out how to report an electrical fault on a cabinet associated with an O2 mast. The Live Chat has been busy all afternoon and there is a 15 mins or more wait on the phone. Storm Frank blew the top off a cabinet exposing the wiring ...

Interesting Article 3 & O2 Merger

http://www.engadget.com/2016/02/04/three-o2-merger-threat/?utm_source=dlvr.it&utm_medium=twitter Thought this was an interesting read.

Resolved! restiction / bars

was imposed restriction, I received information from o2, if you will pay the bill on Friday, restriction will be automatically removed.