General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! O2 or Aerial - who am I with? and why has my phone stopped working when I tried to ask O2 online?

My 02 contract was up for renewal and someone claiming to be from 02 phoned and offered me a new deal for 24 months. My contract now seems to be with Aerial but my bank Direct Debit is still with 02. Are they a bonafide company? Today they (Aerial) s...

Resolved! O2 Abroad Receiving calls ?

As the new Roaming charges are coming in tomorrow, it dosent say whether we will still be charged for receiveing calls whilst abroad , it says receiving a call wont trigger the £1.99 daily charge, any one know if there will be a charge

Telefonica and Huawei Team Up

In Spainhttp://www.zdnet.com/article/huawei-and-telefonica-constructing-100g-network-in-spain/

Scam calls

Having been scammed on my mobile a couple of times for a few quid im extra carefull now , but it seems there are poeple out there that can take money from your O2 account without you even touching the screen and exceping a con by mistake.Once you are...

6.0 marshmallow rolling out for Z2,Z3,Z3c

Rollout has started for regional customisations of the handsets.No European versions as of yet and no update for the tablet variants.Depending on how far o2 are with the update ( @Chris_K will know) these models should/could be updating soon

O2 Travel increases

Another way of 02 inflicting extra revenue charges upon their users. It currently costs for a call 50p for 60 minutes from Europe, I use wifi for downloads etc & what's app for sending pictures, dont need the extra bundle or the extra charge. Won't b...

Resolved! 0845 charges with Big Bundle

Ok, I know the T&C's say 0845 numbers get charged and aren't included in the Big Bundle but most people don't want to waste their lives wading through T&C's. It certainly comes to O2 customers surprise when they get charged separately for a call to a...

Resolved! Marshmellow S5

I see lots of discussion on Marshmelow for 02 S6 but is it likely for the S5?

There's no such thing as a Leica phone...

Really interesting article on the verge this morning, discusses the "Co engineered by Leica" Huawei P9.All stems from the fact that the hardware inside the camera is actually not even made by Leica.http://www.theverge.com/2016/4/26/11507260/leica-pho...

Can't receive calls from a select few

hi. I can't receive calls from a few friends but I can call them and send and receive texts from them, can FaceTime too. Having researched others problems, it seems likely it is something to do with my number not porting 100% correctly (from virgin)....