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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Resolved! No faults in area when clearly there is!

I reported an issue in the MK46 area where O2 is just rubbish, i can just about get 2g service people are telling me they are trying to call me but are not getting though. I report it to O2 and all i get is a lousy text message stating "We've been ch...

Anonymous by Not applicable
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Resolved! POOR customer service

Last Friday I went to one of the O2 stores to get help with my phone that would not send text messages. Anyway, since I have temporarily changed to Pay as You Go, which was couple of months ago, I was unable to send text messages. If I tried to send ...

Anonymous by Not applicable
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Resolved! Question about Click and Collect

Not sure if this is the right place to post this, so please redirect me if it isn't I ordered an iPhone 6s Plus on Friday night and was told I would be able to pick it up from Tuesday. However, I checkd the tracking status and it says it is 'Out for ...

Anonymous by Not applicable
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Phone fraud!!

Hello all, Not sure if anyone else has had this issue recently but here it is.... On monday this week around 5:30pm I lost all service etc on my iphone 6..could not make any calls or receive them. I restarted and went through all the usual steps but ...

Anonymous by Not applicable
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Resolved! any new update on Iphone 5SE?

so anybody know anything new or about it? because ive heard about it but is it really going to be released and would you buy it?

Anonymous by Not applicable
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dishonest staff on the chat

Basically I had no signal whatsoever at work or at home for about 6 weeks.When I originally complanied they said the mast near me has been down and thats the reason for the poor signal. "it will be sorted within 4-5 days". Anyway its around 9weeks no...

Anonymous by Not applicable
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Resolved! Calling UK from USA costs and best product

Hi I'm due to travel to USA from 30 Apr - 6 May and wanted to be able to call home for 30 min each evening. Ive been directed to Tu Go but this seems more than what I need. Im on a monthly tarriff (basic) and don't want to end up with an expensive bi...

Anonymous by Not applicable
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  • 9 replies
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