Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I transferred to O2 2 weeks ago and gave my PAC code to keep my old number. All went well until yesterday when I'm not receiving calls and text from family as it is sent to the new number provided. Called my daughter and noted my new number displayed...
I'm being charged a fortune from the following three numbers: 60030 81300 88227Please could anyone provide guidance on how I can cancel these as they aren't responding to STOP and also if I can get costs refunded?Thank you.
Is there any way i can view text messages sent to my phone using another device?
I experienced coverage problems at my home address for more than 6 months and have spent hours trying to explain about my connection problem but it was never resolved. Finally, after a 1 hour conversation I have been promised a partial refund, but wh...
Hi, I was charged £12 even without plugging the SIM card into my phone. I did not purchase anything and did not plan to start using it yet. Can I request for a refund, please?
Why is it that when you want a refund from O2, it takes ages...I returned a mobile to the local store on 04/11/16 and still no refund! I want to lodge a complaint but there is no email address to lodge said complaint...wonder why!
Why is there no email option for a complaint?Email is by far the best way for me to explain my issues.There is a letter option, but this is 2016.
I recently visited 02 shop in Denton for sim swap,was given replacement SIM It didn't work took it back when took sim out the sim holder broke explained it to the girl in the shop she tried another SIM card still didn't recognise Sim They sent it off...
I have been with o2 for about 5 years with 3 contracts and in the last year they have been absolutely ******, unprofessional, rude, complete incompetent, staff that hang up on you if they don't understand you after you waiting 30 mins to get through ...
Hey guys, Just in case anyone missed it in the Welcome section we have a Rugby competition running! Guess the score correctly for this weekends England vs South Africa and win the new England shirt. Full details here
