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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Trying to get my number transferred to new phone - 3 times and nothing done by O2!!

I've been trying to get my phone number transferred to my new phone for 6 days now, and each time I try O2 promise me it''' be "done in 24hrs" or "by the morning" - but nothig happens - no change and no contact from O2 to tell me why or when. I had a...

Anonymous by Not applicable
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Leaving 02 from abroad

Hi, i am living in Lanzarote, i lost my phone & although i have paid insurance since 2004, 02 say it is'nt covered because i did'nt inform them i changed handsets 2 years ago. So i want to leave 02, i don't have an english phone, & it would cost a fo...

Anonymous by Not applicable
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Quadrangle survey feedback

Your agents Quadrangle asked me as an O2 customer to fill in a survey and I agreed.Then you asked me who my main provider is and I said 3.So you terminated the survey.This time last year I had several O2 phones on various contracts and tariffs. I now...

Anonymous by Not applicable
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  • 11 replies
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Android Nougat, Sony list of confirmed devices

Just in case anyone was interested, here is the list of devices that WILL receive Android Nougat:#Sony Xperia Z3+Sony Xperia Z4 Tablet,Sony Xperia Z5,Sony Xperia Z5 Compact,Sony Xperia Z5 Premium,# Sony Xperia X, #Sony Xperia XA, Sony Xperia XA Ultra...

viridis by Level 56: Guvnor
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Receiving priority tickets by post

Hi all, I bought tickets for the ed Sheeran gig in may and paid extra to have them posted and signed for. Bit concerned as I still havent received the tickets, does anyone know if they post nearer the date or should I be contacting someone to find ou...

Anonymous by Not applicable
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Resolved! o2 customer service

O2 has the worst customer service of all the phone providers ! Just called to upgrade....30 mins wait....go online to check options " sorry page not available"....******e service from a ******e company.I call Tesco if I have a query re my son's mobil...

Anonymous by Not applicable
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Resolved! Contract ending

Just wanted to know wen my contact ends and I want to carry it on does it go on to monthly basis

Anonymous by Not applicable
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Re: o2 Chat

I like o2 chat and it usually works well for me, and quickly - but I am not appreciating the unprofessional personal questions and comments. "oh that is a lovely name" "oh and how is your day going so far"

Anonymous by Not applicable
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OnePlus 10000mAh Power Bank Review

OnePlus 10k mAh Power Bank Review Well, it does what it says on the tin. It's a small black pack, kind of reminds me of a small book with its shape and size, that holds a massive battery. It's got a swade like texture, but doesn't feel cheap. Its rea...

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Curr946 by Level 26: Upbeat
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  • 16 replies
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