Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Dear O2,This will be the fourth time I am contacting your team. I am utterly disappointed and to think that I have left really positive comments on this thread before this. I have cancelled my monthly contract within the allowed 14 days in July. I ag...
Could someone explain how roaming in "Europe" includes Guadeloupe, Martinique, Mayotte, Reunion, Saint Barthelemy and Saint Martin (last time I checked they were all very Carribean and far from Europe) yet Turkey will cost £3.99 per DAY???Don't you l...
I have just come back from a holiday in Woolacombe, Devon and 02 mobile phone coverage was dreadful, only short windows of use. 2 years ago it was the same in Cornwall and the only one of my family not on 02 is my son in law who is Vodafone and he ha...
I key into the Community Search box ross brawn and the following results are produced. N.B. It says Do you mean Ross brawn undeneath the actual search requested. https://community.o2.co.uk/t5/forums/searchpage/tab/message?q=ross+brawn After clicking ...
Hey everyone, Worring news this week. A malware researcher has discovered what is thought to be the biggest singe spambot operation of it's kind that has scooped up over 711 million email address and passwords! It's thought these email addresses have...
Anyone any ideas of who else to complain to other than the financial ombudsman when unhappy with o2 complaint dept. Honestly feel as though they are using my mental and physical health against me! Angry doesn't come close
Is there any reason why off topic threads have been removed from the recent threads list on main page?Starting to get a bit uneasy round here recently tbh
I have been waiting for longer than a month to get a response from O2 insure regarding whether they will cover the theft of my iphone. The insurance clearly states that it will cover the theft of the phone and when it actually happens - they drag the...
Just had a phishing email apparently from Cyber Security in Washington DC saying I'm due $5 million and it only costs $390 to register my cash card to claim it!!! The name is Andrew McCabe but the email address was ria.huang, sent to O2 phishing.
I have had my new Xperia X Compact for under three weeks and in that time had been unable to connect to the Wifi. The status under my settings said 'Connected, no internet' and wouldn't load the log-in page for me to enter my phone number to get a co...
