Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Just had my new bill today & it's is 'normal' including my last O2 Community Reward appliedReason I'm delighted is in this last month I've had to call a government 0345 number ... = ... 2 x 15 minute call waiting plus a dropped call or I could have i...
Hi its me again. I'm the older lady who is partially hearing (Olisph ? :-} ) . Ive hit a problem which I hope someone can help with . I used PCs for about 15 yrs before retirement. Retirement means you often lose the means of gaining info on new deve...
I contacted O2 on the 25th august thought my problem was resolved as they said they would credit my account and change my tarrif to what j signed up for and today I have been incorrectly billed and the credit I was promised was not applied. I also as...
I recently took out an O2 Dongle contract on top of my existing Mobile phone contract as I am using my laptop away from home a lot. (I do not have any form of Smart phone and do not use the internet through my mobile.) Two frustrations: 1. Whenever I...
I recently went from doing temp work to going into full time employment which meant there would be a period of time when I would not be paid. I went onto O2 chat a month ago and changed the payment date I have a copy of the chat. I recently started t...
Voda have launched a new SIMO for those aged 25 and under called the Voxi Youth and this basicly give all those under that age no data usage for social media, The Voxi Sim available from September 8, lets customers use social and chat apps (Facebook,...
Hi guys, Many of you have no doubt used the O2’s ‘chat’ service from time to time for all kinds of support queries. We also held a Virtual Interview recently with Richard Clarke, our Head of our Digital Service, where he answered some great questions...
So recent trips in teh UK has shown o2 to be lagging and behind the times! 1) at a holiday park in Norfolk, for 3 days no signal my partners phone 3 worked fine, had to tether off her phone so I could use wifi calling to make calls and send texts! sh...
I received a notice of disconnection in the post implying I owed o2 money which has been escalated to a debt recovery company.Having only been a pay & go o2 customer as a teen buying top up cards as I needed them. The debt has apparently been accrued...
Now why can't o2 do something similar for their customers? They are just way behind in so many ways.
