Discussions & Feedback
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Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 43810 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35696 Views
  • 45 replies
  • 6 kudos

False charging advice

On arrival in Singapore on 24 Jan I received the usual o2 roaming SMS message telling me that calls would be at 80ppm. Four days later I checked my on line billing and found I had been charged 1.66ppm a 100% increase! I immediately did live chat and ...

Anonymous by Not applicable
  • 1833 Views
  • 6 replies
  • 0 kudos

Reward Nominations for January 2018

Hey everyone! We're already a month into 2018 and that means it's time for the Community reward nominations!! For those that don't know each month we ask the community to nominate content on the forum over the last month that made a good contribution...

Martin-O2 by Former Staff
  • 2253 Views
  • 5 replies
  • 0 kudos

Your feedback on community registration/signing up

Hi everyone, We’re currently looking into our new member registration process on the O2 Community and would love your feedback on what you thought of it, where you think we could improve, and where it can be made it easier, or even faster. At the mom...

Marjo by Former Staff
  • 2601 Views
  • 14 replies
  • 0 kudos

Third party charges fraud Tap2Pay / O2

Hi all, I have an O2 Mobile Broadband data only SIM in a router. Today I have found that I am the victim of the outrageous third party charges scam which O2 have condoned for years... The company Tap2Pay have made charges against my bill, which o2 ha...

Anonymous by Not applicable
  • 6651 Views
  • 21 replies
  • 1 kudos

Xperia Xz1, XZ1 Compact or XZ Premium

I'm about to upgrade. If I go for new phone it's one of those 3. I've a Z5 Compact, favourite phone I've ever had.But the better screen of the bigger two is tempting. On the other hand would a lower grade display matter as I don't view a lot of video...

Betablue by Level 4: Observant
  • 4881 Views
  • 11 replies
  • 1 kudos

o2 take over talk talk

https://www.moneysavingexpert.com/news/phones/2018/01/talktalk-mobile-customers-to-be-offered-o2-deals-at-the-end-of-their-contract---heres-what-you-need-to-know?_ga=2.211102613.1040764602.1514562382-1491472410.1514562382

Poppysmum by Level 19: Quirky
  • 3519 Views
  • 7 replies
  • 4 kudos

Time for O2 to cut ties with Ticketmaster

O2 Priority tickets appears to use the Ticketmaster site. My experience with Ticketmaster this morning has made me think it is time for Ticketmaster to be punished for their bad practices. They are ripping people off in the name of making as much mon...

Spend Caps

Did a survey for Panelbase and it was about o2 spend caps see below : I earned 80p lol for doing survey How it works:When you apply a spend cap, it means that you will not incur any charges outside your monthly allowance (plus the value of the cap yo...

Poppysmum by Level 19: Quirky
  • 10056 Views
  • 9 replies
  • 1 kudos