Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi All, I have just got a email from 02 & if I'm right can I end my contract now ? Please have a read of the email & let me know if I'm right. We're writing to tell you about some changes that'll affect elements of the services you receive from us, s...
I will be leaving O2
So I thought I had a 24 month contract for 60GB and iPhone until June 2025 , I txted last month to 85075 and it was £200 early termination charges, I txted today and its 0, I called 202 and they confirmed im out of contract now. Question is will I ge...
I have been sent a 'loyalty' offer on my app, the phone im looking at is the pixel 9, i have compared it with the main website as if i were a new customer and it seems i get £20 off the upfront cost taking it to £10, however the monthly price for me ...
I have been having phone calls with o2 customer service every few days since the start of October. I was told initially there was a small error with my number transfer and it would take 24-48 more hours. After a month and a half of being told the sam...
hello
Hi all I’m having a nightmare with my iPhone 16 pro upgrade. Ordered on 30 September, tracking says collected by DHL for next day delivery on 1 October, it never came. Tracking said delayed and stayed the same for over a week! Phoned customer service...
Last week, I upgraded to a new Samsung Galaxy Watch 7. When my order arrived, the box looked rather big for one watch. Upon opening the box, I was treated with not one but five watches. After a bit of head-scratching and digging around online to figu...
HiI've been going through a nightmare with my upgrade. The original delivery never arrived and is still showing as a collection event or delayed by DHL since 1/10/24. Eventually after numerous calls and chats with O2 a replacement was despatched and ...
My service is really poor. Signal is appalling and data is terrible. This is the second simcard to do this. 1st one I lost ten pounds on and now this one. I'm 20 ft away from a cell tower so what's going on. Tech support say signal in my area is 5g. ...
