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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Resolved! o2 LTE frequencies

I'm in the Northwest of England. Following some googling I've come to the conclusion LTE / 4G is served by O2 round here, on the following frequencies: 852MHz - 862MHz uplink, 811MHz - 821MHz downlink in the 800mhz FDD band 20 .. or maybe around 1713...

Anonymous by Not applicable
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Incorrect Times shown in Forum

I’m not sure if this has been mentioned or any one has noticed. but has any one seen or have the same issue as the times are out by 1 hour on the forum. i updated a thread at 00.40. In the thread it self it clearly says 00.40, however the fron screen...

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darrengf by Level 28: Ingenious
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Winkle-box Wallops Widget?

So I've been playing around with the "Search O2 Community" box, you might have noticed Today, any search I perform in Chrome on my laptop comes up with this in the footer:Wondering what widget it's on about...? Anyone got any ?

pgn by Level 77: Grand Master
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  • 21 replies
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Uploading pics to your album.

Doesn't work less from my tablet less it's an avatar in which case it finds my file system. For in post uploads all I get is 'select images' and a circle, circling, Is this a known bug or something I can fix?

Anonymous by Not applicable
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Resolved! Leaving O2

Hello, I am thinking of leaving O2. Anyone has a contact number that I can call on to get the PAC code. I have been using 202 from my mobile but the suystem has made me wait for almost 40 minutes now. Very Frustrated and want to leave O2 at any cost ...

Anonymous by Not applicable
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Gentleman from Cape Town

I just want to point out I’m from the Uk and never have experienced this level of customer care. I spoke to monirul I think that’s his name. He was so hopeful and extremely polite. I’m now considering moving to Cape Town if all the people are as nice...

Melbox1 by Level 1: Joiner
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  • 7 replies
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Updating contact preferences

I posted here a couple of hours ago but on looking back now I cannot see my post at all !! A few days ago I received an email from O2 ? with the subject line saying 'Changes to data regulations: You're in charge' and asking me to update my marketing ...

Enduser by Level 1: Joiner
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  • 11 replies
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Upgrades - Some benefits and some pitfalls

The topic of upgrades is something that comes up fairly often on here and I thought it important to post some guidelines I think are appropriate to consider: 1) If you are happy with your handset after your contract has ended then keep it. But if you...

How Much/Many of your Mobile Functions do you Use?

Good Afternoon,As I sat here today and admired the picturesque and photogenic winter scene outside my house (and took pictures with my mobile) I asked myself the following question:- how many of the functions of this magnificent device do you use? In...

Bill1945 by Level 3: Thinker
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  • 70 replies
  • 2 kudos