General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 4G roaming portugal

Hi there. I am happy to share that 4G roaming in Portugal using the (altice) meo network was very good. Speeds were consistent and coverage was overall good. The only issues I had were:After a phone call when the phone changes to 3G, it often wouldn’...

O2 sales Team

I keep getting phone calls from O2 to ask me if I want a deal. I keep telling them both my wife and I already have O2 accounts. Then they keep ringing back and when I said I wasn’t interested and didn’t want anymore call the the response was not be s...

Oneplus 6 monthly contract cost

Hi all, does anyone know the reasoning of the pay monthly tariff cosst of the Oneplus 6? I don't want to go higher than £50 per month and I can't afford to pay a big up front cost. So for £19.99 upfront I'll end up paying £46 per month for unlimited ...

O2 Ask - removing calls and SMS

Just got this text message from O2 saying that the two actually useful features of Ask are going.. Are you serious, O2?

No data roaming in spain

Hi,just had problem resolved after a few days trying having zero access to data in Spain away from wifi.If you have checked all your settings are on for data roaming and you have tried everything else in youn connections setting reset your Access Poi...

Blackspots on 4G when indoor 😟

If vodafone are looking after the north there not doing a good job at it and its been like that since 2016 dont like being fobed off and o2 say two masts are better then one can they turn the mast up to max

Now Here's Something Interesting

I downloaded 3G Watchdog that @gmarkj mentioned and it's been brilliant. However, here's where it gets interesting. According to 3G Watchdog I've used just over 80% of my data. While I've had a text from O2 to tell me I've used 80% of my mobile wifi,...

Astonishing situation

I dont use my phone much so my monthly bill is £11.00 something. Last month it was £15.00 something so I looked at my calls only to find a premium rate phone number on their costing around £4.00. I avoid these like the plague so I Googled the number ...

Feedback/praise

Hi, I was wondering if anyone knows how to leave feedback for an o2 employee (positive). Yusra was just brilliant and I want to make sure it goes directly to her manager. Does anyone know the best way to do this?

O2 Recycle

I have enquiried about O2 recycling my phone (IPhone 7plus 128gb Space Grey) at an O2 store.Because of a scratch on the screen the sales advisor wondered if that would be classed as a cracked screen rather than general wear and tear! My recycle quota...