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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 43156 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 35129 Views
  • 45 replies
  • 6 kudos

4G Signal in Manchester City Centre

Is this still a constant problem for O2 users? and when should we expect a fix for this?I'm only new to O2 having changed from EE as I was told O2 was a much stronger signal, and as I work in the city, 90% of the time I can never use my phone unless ...

4G feedback

Why dont o2 show 4G+ on there maps like EE do so you know where you will get it and and wont get it only askin

paddyguy by • Level 4: Observant
  • 4561 Views
  • 38 replies
  • 0 kudos

Health when at laptop

I experience a warning when I've been too long at my laptop ... it's a dull, heavy ache at the back of my head ... I then have to lie flat on my bed where it goes away of its' own accord ... then ... I can go back to the laptopI have a good workstati...

Anonymous by • Not applicable
  • 1510 Views
  • 7 replies
  • 0 kudos

Live chat

Is the live chat room unavailable for everybody at the moment or is it just me?? I need to get in touch with an agnent and cannot use my phone !!!

Juliana by • Level 1: Joiner
  • 1077 Views
  • 3 replies
  • 0 kudos

Issue with the port in form?

I am in the process of assisting my Mum to move to O2 PAYG. I asked her to get the PAC, I activated a new SIM by topping up £10 and then filled in the form on the site on Wednesday night about 18.15 from a PC running Windows 10 with latest version of...

Anonymous by • Not applicable
  • 1868 Views
  • 7 replies
  • 0 kudos

Number port in while abroad

Useful trick to complete a number porting while abroad. I had to work this out as having bought my sin a new phone on o2 and requested a port in using the online form o2 never acted on the form. I followed up and gave pac code etc via online chat, po...

speuk by • Level 1: Joiner
  • 3359 Views
  • 4 replies
  • 1 kudos

Overcharging for OnePlus phone contracts

I upgraded last night, and was all set to upgrade my existing OnePlus 3T to OnePlus 6. However, when I looked at the available tariffs for OnePlus contracts I thought they were expensive. In the end I went with a Huawei P20 Pro at a much better deal....

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