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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 43078 Views
  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35042 Views
  • 45 replies
  • 6 kudos

Signal

Shocking signal. Can’t make outgoing calls and can’t receive hardly anything.Signal has been on and off for a few months. Pretty sure I don’t pay a high bill for this.

Sian by Level 1: Joiner
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  • 12 replies
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Resolved! Can’t make calls

I cannot make any calls and I can’t receive them either ... is anyone else having trouble?

Megan by Level 1: Joiner
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  • 8 replies
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Unable to make calls

I’ve got the same problem also, I can’t make calls and clearly unable to receive them also.. I think it’s a network problem we’re faced with, once again paying for a network with poor service

Neslihan by Level 1: Joiner
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  • 12 replies
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I can’t make any calls at all

I’m fed with 02, every month the service is down, it’s my birthday today and family and friend can’t get through to me. My phone was working this monrnig but now I can’t receive or make any calls or texts. ****** you 02

Shaunna_ by Level 1: Joiner
  • 1056 Views
  • 2 replies
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Can’t make calls

Is anyone else having trouble making calls today? It won’t connect at all?

Gem by Level 1: Joiner
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  • 6 replies
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O2 Guide to Network Issues

Hey everyone, O2 have created another video guide, this time on how to resolve network issues. The guide walks you through a number of suggestions to try if you're unable to gain access to the mobile network. Check out the video below and you can als...

Martin-O2 by Former Staff
  • 9964 Views
  • 3 replies
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No making or receiving calls

Not be able to make and calls nor receive any for the last 2 hours, had a important phone call at 4:30 but wasn’t able to receive it.. #somecompogoingin.

Ady by Level 1: Joiner
  • 3573 Views
  • 3 replies
  • 0 kudos