General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Very poor line quality in HA1

Hi there, In the past few weeks, myself and my wife having been increasing problems with our connection.It gets to the point where we have no connection within our home, though we aren't aware of any changes, even outside in the town centre of Harrow...

O2 and backward approach to mobile data roaming

Nearly made an expensive mistake this afternoon.Popped into an O2 store to upgrade to a new iPad ( I’m still on the iPad 4, on Theee, which has served me well over the last 5 years but is just too slow now and stuck on iOS 10)Anyway just before we go...

Google announcement

Did anyone watch it? Check out out the new stuff on sale HERE bored me to tears. Nothing really new on offer

No text confirmation of top up on PAYG

I topped up as usuall my PAYG account yesterday at my local PO with £10 as usual and usually within an hour or almost immediately get a text message confirming that transaction, however yesterday I didn't get one, which was unusual but doesn't worry ...

NO SERVICE - AGAIN

HI, I AM AT MY WITS END!! GOING ON 2 WEEKS NOW, I HAVE HAD INTERRUPTED SERVICE, NO SERVICE, DROPPED CALLS. O2 HAVE SAID THEY DID NOT HAVE A PROBLEM IN MY AREA, THEN THEY FOUND A PROBLEM, THEN THEY FIXED THE PROBLEM. IT IS NOT FIXED. NOT ONLY HAVE I N...

O2 Refresh-a suggestion.

There been a lot of talk about the updated O2 Refresh promotion which is rightly seen as innovative approach to the old issue of being tied into a 24 month contract. I was having a lie in earlier and I was thinking about tackling the issue from the o...

Data usage not showing on app or website

Edit: Nevermind, I see other posts about this. Should have read first.

What kind of phone case are you using?

Hey guys, Thought it would be interesting to ask if you all are using a case or some kind of protective cover for your smartphones or tablets? If yes, what kind of case or cover is it? I'd love to see a photo of it too if you have one! There's a few ...

4 October coverage

Is there a general outage on the O2 system this afternoon? O2 site and phone network failing...

Signal

Shocking signal. Can’t make outgoing calls and can’t receive hardly anything.Signal has been on and off for a few months. Pretty sure I don’t pay a high bill for this.