Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 44043 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35924 Views
  • 45 replies
  • 6 kudos

O2 staff compliment - how to?

I had a great experience with a member of staff at an o2 shop last week and I was wondering how I go about making a compliment as the email support no longer exists. Any help would be appreciated!

Anonymous by Not applicable
  • 8004 Views
  • 10 replies
  • 3 kudos

118 service price caps

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-price-cap-on-118-numbers I note from the link o2 were the cheapest! For a 60 second call buy a margin from the most expensive

adamtemp64 by Level 66: Unequalled
  • 1617 Views
  • 3 replies
  • 0 kudos

Irony

I just received a text from O2 saying they tried to call about upgrading but couldn't get through and I should arrange another time to talk to them. Well, one of the few nice features about most spam is that it organises itself. I don't have to put m...

Oh2joy by Level 1: Joiner
  • 2491 Views
  • 6 replies
  • 0 kudos

Tv interference

Every time I switch on the tv I get bad interference across the screen if I am using my mobile internet. Can anyone help? Is there a conflict on frequency bands?

Huawei P20 Pro

Upgraded today to the Huawei P20 pro. The £200 off the device plan is great so that when I want to upgrade again I've less to pay off.Also get to claim the free tablet.Very good phone and considering I've switched from iPhone after many years I am pl...

MrFrenzy by Level 2: Apprentice
  • 2116 Views
  • 5 replies
  • 0 kudos

Beware of O2 irresponsibility - Capping not available

I have just received the great news that my daughter has run up a massive bill of texts because she went significantly over her limit. Being the account owner and bill payer, and looking at previous threads, it is so easy to say it is my responsibili...

Anonymous by Not applicable
  • 4962 Views
  • 18 replies
  • 0 kudos

Call forwarding and call waiting

Hi all now I know call forwarding and call waiting isn’t available on o2 pay&go only Giffgaff which o2 owns.Wouldn’t it be helpful for people if they had credit or could us there allowances for that service but some of us all know that will never hap...

ste064 by Level 3: Thinker
  • 4175 Views
  • 5 replies
  • 0 kudos

Recover deletetd SMS messages?

I have deleted some text(SMS) messages and need to recover them. I have an Apple iPhone 5S have tried the ways described by Apple but it requires a phone reset and I don't want to lose all the stuff on my phone. Can anyone assist - or know of a way t...

Jomaro by Level 1: Joiner
  • 1421 Views
  • 6 replies
  • 0 kudos

O2 live chat

Why is it that O2 live chat is always unavailable. Been trying to get through for the last week with no joy!!!! Very bad service tbh

Bedford1 by Level 1: Joiner
  • 1730 Views
  • 6 replies
  • 0 kudos