General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Feedback Button

Feedback button does not work. Unable to buy priority tickets as link is said to be not valid. Usual O2 rubbish as is the signal and data

O2 Mobile Billing Apple One

Hi, I have successfully paid my Apple One subscription for over three years and since changing device in September O2 have declined to accept the charge. i have raised ths with O2 on four separate occasions and they refuse to acknowledge that there i...

Would I be able to get a Smart Watch that actually WORKS?!

I've had 2 Samsung Galaxy Watches so far, I had to take the first one back because I couldn't set it up, even the bloke in the Meadowhall O2 shop failed... I got a SGSW 6 as a replacement, and I've just returned that this afternoon as it doesn't even...

pay as you go service ending?

I have just read an article in the Evening Press that said O2 is stopping the pay as you go service in January 2025. Is this correct?

O2 Completes Work to Improve its Mobile Network in Wolverhampton

O2 Completes Work to Improve its Mobile Network in Wolverhampton - Virgin Media O2https://news.virginmediao2.co.uk/o2-completes-work-to-improve-its-mobile-network-in-wolverhampton/ O2 UK Boost 4G and 5G Network Capacity for 850 Wolverhampton Postcode...

speed

i have

Transferring my number from pay as you go to monthly pay

I have recently changed my plan from pay-as-you-go to monthly pay and I wanted to keep my number, I spoke 4 times with customer service and each call was more than 30 mins (some of them an hour), and the customer service just always put me on hold, a...

Just to carify £1.80p PER MONTH??? thats an increase of 21.60 per year!

Im currently paying £9.25p per month for my contract. That means in the space of a year my bill is going to increase to £30.85p by the second year that will be £52.45p that cannot be correct?

Voice Mail

Hi, Anybody had the same problem, I swapped my iPhone to a 16 recently, and swapped the O2 sim, I now have a Network Provider Voicemail listed that I can't access or delete and I have have had to switch my notifications off as I keep getting told I h...

O2 Switch Up Problems

Hi, i sent off my s23 256gb phone of to O2 for the switch. The phone was in immaculate condition and everything was good. However, i got an email say that i have a revised offer as the phone i sent was different. They said i sent them a 128gb phone. ...