General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

No mobile data

Anyone having problems with no data this morning

Mobile Data Not Working

Hi, currently my mobile data has stopped working on my Samsung Galaxy A5 2017. Have checked service status for my postcode and everything seems to have fine.

Returns within 14-Day cooling off period

So, my topic is returns during the 14-day cooling off period. I feel that the webchat service should include us being able to check if a return has arrived back as queues on the phone can be lengthy and the information required is not complex for adv...

Huawei security

In response to the latest article about Huawei on most news websites, do I approach O2 and complain they sold me an insecure device (P10)?https://www.bbc.co.uk/news/technology-46453425

Resolved! text message from 88222

Hi,I am receiving text messages from 88222 which are costing me £1.25 each time they come through, normally in threes ! does anyone know how to stop these?

mobile phone

Hi everyoneI am looking to buy a basic Nokia mobile phone but something which works fast and can handle speed as in lots of text messages and calls for constant use. Does anyone know?

Bad network

I have tried not to be hard on Customer service People it’s not there fault but I have not had any good network from 21/10/18 to the 03/12/18 and still bad network saying a mask is down just shocking Service 999 calls is a problem everything just Dis...

Reward Nominations - November 2018

Hey everyone, Each month we ask the community to nominate piece of forum content that made a great contribution to the community. The focus is on guides, reviews, product testing and walkthroughs! The nominated member then gets a bump in the communit...

New Bank Security Measures For Online Shopping

You better have a good mobile signal, according to this article.https://www.bbc.com/news/business-46399707

Impossible

All I wanted to do was buy a 20gb pay monthly SIM online. After over an hour of failed sales processes, different browsers, devices and (very helpful) live chat, just couldnt make it work, so in desperation asked for sales number to complete order ov...